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abarber6's avatar
abarber6
7 months ago

[FR] Corrupt rentals cause white Screen when loading world (Patch 1.109.207)

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.109.207.1220
What expansions, game packs, and stuff packs do you have installed? Get to Work Get Together City Living Cats & Dogs Seasons Get Famous Island Living Discover University Eco Lifestyle Snowy Escape Cottage Living High School Years Growing Together Horse Ranch For Rent Lovestruck Outdoor Retreat Spa Day Dine Out Vampires Parenthood Jungle Adventure Strangerville Realm of Magic Dream Home Decorator My Wedding Stories Werewolves Luxury Party Cool Kitchen Perfect Patio Spooky Stuff Romantic Garden Movie Hangout Kids Room Backyard Stuff Vintage Glamour Bowling Night Toddler Stuff Laundry Day My First Pet Moschino Tiny Living Nifty Knitting Paranormal Home Chef Hustle Crystal Creations Throwback Fit Courtyard Oasis Industrial Loft Incheon Arrivals Blooming Rooms Decor to the Max Little Campers First Fits Desert Luxe Pastel Pop Everyday Clutter Bathroom Clutter Greenhouse Haven Basement Treasures Grunge Revival Book Nook Modern Luxe Castle Estate Goth Galore Rivera Retreat Cozy Bistro Artist Studio Storybook Nursery
Steps: How can we find the bug ourselves? Open a build save and try to load Brindleton Bay
What happens when the bug occurs? White World screen, world never loads
What do you expect to see? Brindleton Bay world Map
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

 I have been building in the same save for about 2 years, and never had any issues. Every other world loads except for Brindleton Bay which gets stuck on a white screen. Must exit to main menu/exit game to get out of the white screen. 

Edit By Crinrict: Adjusted Title to better reflect the issue

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  • PixelWhims's avatar
    PixelWhims
    Rising Rookie
    6 months ago

    This is happening to me as well but with Evergreen Harbor. 

    Reset my sims 4 folder

    Repaired my game

    uninstalled then reinstalled 

    Removed mods and CC

  • PixelWhims's avatar
    PixelWhims
    Rising Rookie
    6 months ago

    I haven’t been there in awhile but I believe I have one lot.

    i have heard that may be the reason for different worlds though!

    thank you for replying.

  • crinrict's avatar
    crinrict
    Hero+
    6 months ago
    @PixelWhims The only solution I know that works is to disable for rent and see if it then works. If it doesn't, disabling ECO would be the next step. You'll loose everything from that pack on that save though. You can enable again afterwards but you need to save in that state which means you loose all constant.

    The only other option is to put the save aside and hope that EA fixes the problem for good.
  • PixelWhims's avatar
    PixelWhims
    Rising Rookie
    6 months ago
    @crinrict Thank you so much!

    I think I’ll go for option 2 since that save is 10 years old lol.

    I appreciate the help!
  • abarber6's avatar
    abarber6
    6 months ago
    @crinrict Yes, I can share the save, give me a few minutes!

    I saw somewhere down this thread that you recommended to disable For Rent and resave the save, is this something I can do with James Turner's pack disabler? I'd be willing to do that and go back and fix everything I lose if that's my only option. I'll still share my save.

    In the future, would it be better to build "rentals" as regular residentials and hope the bug is fixed soon?

    Thanks!
  • crinrict's avatar
    crinrict
    Hero+
    6 months ago
    @abarber6 Yes, you can use his site to get the proper string to add to EA app.

    It's the best workaround currently and I would just keep regular backups if you want to use rentals.
  • abarber6's avatar
    abarber6
    6 months ago
    @crinrict Sounds good, I've just sent you my save. I'll go ahead and disable rentals with James' disabler for the time being. Let me know what you find/how I can help further. Thanks a million for looking into this for me.

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