I'm having a similar issue where sometimes there are no sims on the lot, sometimes there is just one sim on the lot that does not at all fit the description. Same thing where the other sims in the world that eventually come in all say they "haven't seen anyone like that" and well lol me neither but it makes it kinda impossible to advance in the career. I've tried issuing an APB several times and same thing every time. I know there was a bug like this years ago that was fixed, but I think I might be seeing something similar.
