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Just wanted to report this is still occurring - bought brand new washer and dryer for a family that has not had them before, partly upgraded them both and now they've stopped working. When I click on them they only have the option to Upgrade them, however all upgrade options are greyed out and say they can't be upgraded as there is laundry in them, except there isn't! If I click on the laundry baskets it says I have no washer or dryer available. My household does have a Butler who was doing the laundry - I don't know if that's related as I've heard Butler's can be glitchy?
I've tried resetting both machines, adding them to my household inventory and then putting them back in the home, and deleting them and then undoing the deletion but nothing has worked. It's super frustrating as I love the realism of having laundry to do.
I know the obvious answer is to just replace them but I'd prefer a fix!
Does deleting and rebuying or putting it in inventory and taking it out fix it (even temporarily) for you? In my case, no matter what I do, the washer and dryer are not useable. When I click on piles of laundry, the washing and drying options are greyed out. When I select the washer, it only says upgrade. Nothing I do allows me to have a working washer or dryer and I’m annoyed. Help.
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