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A937113's avatar
A937113
Seasoned Vanguard
5 months ago
Solved

[NEEDS SAVES] Save Game Progress partly reset (Patch 1.109.185)

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Deutsch
How often does the bug occur? Every time (100%)
What is your current game version number? 1.109.185.1030 DX11
What expansions, game packs, and stuff packs do you have installed? Expansionpacks: all buf For Rent Gameplay Packs: all but Werewolfes, MWS, Batuu, Strangerville, Vampires Stuff packs: all but bowling and spooky stuff Kits: modern lux, Pastell pop, desert, little campers, maximalist, blooming rooms, Incheon, fashion street, Paola Locatelli Set
Steps: How can we find the bug ourselves? Open you last save game?
What happens when the bug occurs? Corrupted Savefile
What do you expect to see? My Sim where I left him
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Downloaded the September 18th update

My Save file is completely corrupted. On the loading screen I still see the family as it should be. 

I moved out my heir. Played through like 1-2 Sim weeks with him. He was married with kids. All moved in into a new house I build a minute before closing my game. 

When I go in now the house is still there, but he is a teen again living with his family. All of my progress gone. 

I tried an older save file and all are the same. It's the date of his birthday and he is back in his family. The new house is saved in different stages. 

I started with mods (outdated) and without mods. 

Edit By Crinrict: Fixed Duplicate Template


  • Under investigation. Accepting as solution for visibility purposes only.

    Hello all,

    If any of you are still encountering this on the latest game version (without mods) would you be willing to share your save file(s) with us?

    If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

    Thanks!

8 Replies

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  • @A937113 If you test on a backup of your save and play a bit (without mods/cc) does it then save correctly or not ?
  • A937113's avatar
    A937113
    Seasoned Vanguard
    5 months ago

    Unfortunately I save a lot and all save files are after he moved out. And in all of them he is back to being a teen. But I will try moving him out and saving. But it would be a shame if his kids and all the progress was lost. 

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago
    @A937113 Are you using oneDrive ? Maybe there's another copy there and the game either switch to oneDrive after the patch or from oneDrive.
  • A937113's avatar
    A937113
    Seasoned Vanguard
    5 months ago

    OneDrive already updated. I checked.

    I got into one of the corrupted files and moved him out again. This time it seemed to save. 

    And I want to clarify something. The whole calendar reset to the day of his birthday. And all Sims and relationships are reset to that point. The only thing still there is the house I build for him and his wife. Even the two cribs of the babies are still there. That's what is so weird to me. 

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago
    @A937113 Do you have any backups you haven't opened with the new patch yet you could send me ?
  • A937113's avatar
    A937113
    Seasoned Vanguard
    5 months ago

    Yes, I copied ver0 to another folder before trying to recover it from the save folder. Will send it to you as soon as I get toy PC. Thank you 🙂 

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago

    @A937113 So I tested your save game and to me it seems the fix to reduce save game size might have gone south in your case.

    Talking about this

    Streamlining Data Storage – We restructured how we store game data to reduce the overhead of using Python objects, making the game run faster and use less memory.

    Your save game is huge (almost 300 MB) so maybe the game had issues progressing properly.

    I sent your save to a Community Manager.

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Under investigation. Accepting as solution for visibility purposes only.

    Hello all,

    If any of you are still encountering this on the latest game version (without mods) would you be willing to share your save file(s) with us?

    If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

    Thanks!