Unable to pay bills after moving
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? The latest version...
Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? N/A
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? Fix mailbox bug or bills bug
What happens when the bug occurs? Unable to pay bills and bills are also stuck in sims inventory. Unable to pay on phone or computer.
What do you expect to see? Options to pay bills when they are due.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I have MODS but they are all updated and even when removed the issue was still there.
I moved out of the current home, separated the family, repaired game and made sure the MODS were not an issue and the bills are stuck in my sims inventory and I am unable to pay bills through the letter in the inventory, over the phone or on the computer. Can someone help? I also switched households and they were able to pay bills!
Edit By Crinrict: Adjusted Title. This thread is for residential lots only. Please use this for residential rentals: https://answers.ea.com/t5/Bug-Reports/OPEN-FR-Can-t-Pay-Bills-Tenant/td-p/13291544
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.107.122.1030
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Move a household to a new lot while they owe bills at the previous lot maybe? I'm not 100% sure what caused it
What happens when the bug occurs? Sims do the animation of paying bills, but no money is deducted from household funds and bills remain unpaid.
What do you expect to see? Their bills get paid normally
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
When I try to have a sim pay the household bills, they do the animation but nothing happens and the option to pay bills is still there. I have removed all mods and it is still not working.
It could be because I moved them to a new lot after bills were delivered at the previous lot.
I tried moving them to a different lot, taking them on vacation, adding a new sim to the household to see if they could pay them, waiting a few weeks for new bills to arrive but they never did, tried to pay by computer and phone and mailbox but nothing worked.
The bills are also weirdly and I have no idea why (71 simoleons)? Other households in this save are still able to pay their bills, its just this one family ☹️
This has been happening since before the most recent patch
Also I have removed all mods and cleared cache before repairing but still no luck
There's a different but possibly related issue here at present too
https://answers.ea.com/t5/Bug-Reports/Can-t-pay-bills/m-p/13769123
Was $71 the amount of the previous round of bills at their old residence that they received but were unable to pay?
Are they living in a residential lot, apartment, residential rental, or did you try them all?
Does the current amount of bills (16,231) stay there in red forever, or does it ever get added to the unpaid bills total?
Sometimes issues like this are related to one sim being corrupted somehow-- you could try splitting out each member of the household in turn and see if it works with one of them out-- then try either re-adding the corrupted one or saving to library and then adding them from there (you'd have to re-establish relationships if you did that).
- @mightyspritesims they moved from an apartment to a regular lot, the old bills were around 5k a week so im not sure where the $71 came from,
the unpaid bills amount has been increasing!
i'll try moving them one at a time and see if that helps at all
- @shanaemoo I merged your post with another thread for not being able to pay bills after moving.
