Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.58.69.1010What expansions, game packs, and stuff packs do you have installed? Island Paradise, City Living, Get To Work, Outdoor Retreat, Cool Kitchen Stuff, Get Together, Jungle Adventure, Luxury Party, Parenthood, Perfect Patio Stuff, Spa Day, Spooky Stuff, Toddler Stuff Steps: How can we find the bug ourselves? I have played the game for over 3000 hours and I have only had this problem in the past couple months, not sure how to specifically recreate it.What happens when the bug occurs? When I try to take something out of the family inventory and place on the lot, the item disappears from under the cursor and a red box with the words "system error" appear, and the item is still in the inventory.What do you expect to see? The item should go on the ground where I put it and disappear from the family inventoryHave you installed any customization with the game, e.g. Custom Content or Mods? Never used.Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure I have tried it with several different types of items. Some of the items I have the problem with are: Watcher Relic Base, Terracotta Omiscan Vase, Sapphire, The Royal We Microphone, Utranium, several books, Eggplant Frog, Violet, etc. Some items from the inventory I do not have this problem with, and are removable, like plants and some frogs, some Selvadorian items. Edit By Crinrict: Adjusted Tag

@crinrict wrote:@caittorrCould you try repairing your game through Origin ? Right-click on the game in Origin and hit repair game I did try to repair my game. Now it seems that some items are fixed and some are still having the problem. For example, I have been able to place the Totecallama relic on my lot but I cannot place the Balampalsoh relic. Before the game repair all the items left in my family inventory gave me the error. I am now wondering also if these items have somehow jumped from my personal inventory to my family inventory? I only have one completed relic, and I have kept it in my sims inventory to activate it, and just now when I went to do so again, it was gone from his personal inventory but I found it in his family inventory. Very strange... @DMDragonCT wrote: I have seen this happen after I had placed personal items on a rental or community lot in any of the destination worlds (Granite Falls and Selvadorada) while on holiday there. After the vacation ended, all those items were automatically moved to the owner's household inventory, but now they seemed to be broken, giving me the same error you're experiencing. Is this what happened to you? I was able to solve this by using MCCC which has a function to sell/clear all items in a household inventory. This worked for me. Good luck to you! It might be because of that? I know I placed the archaeology table on my rented lot in Selvadorada. I don’t know when the problem started though, if it was before or after. I have not had any problems selling these items though. Even an item I try to put on my home lot, if it give me the error, I am always able to sell it. I don’t want to sell all my items though, many of them are rare artifacts, or ingredients I want to use to increase my herbalism skill etc.

@caittorr I know this topic is 4 years old but I'm having the same issue. Never had it before until the latest patch just before the Werewolves pack. I didn't play in between updating and installing the Werewolves pack so I don't know if it's the update or the pack.It only affects certain objects and not others. Either the object just disappears when I place it or I can't place it at all and get a little red tooltip that says System Error.So far, it seems to be happening to small Werewolf objects like the werewolf books and the relic collection plaque.

Could anyone encountering this issue possibly share a save file where you've seen it occur? You can DM me the link to your save, thanks so much for the help! Instructions for sharing your save: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302

@caittorr Could you try repairing your game through Origin ? Right-click on the game in Origin and hit repair game

@caittorr I tested the vacation scenario and didn't get anything stuck but this issue sounds similar: https://answers.ea.com/t5/Bug-Reports/I-can-t-place-my-gravestone-from-household-inventory/m-p/8054770Maybe it goes beyond gravestones.Do you see any pattern when stuff is getting stuck ?

[OPEN] Can't get items out of the family inventory

17 Replies

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kek0114
4 years ago
Not OP, I think across the board the issue is with household inventory. I'm getting the error with one of my chickens. Golden hen went in my household inventory after the fair, and when I try to place it anywhere in the world, the words "System Error" appear. I've tried debugging my chicken coop and my sims. Also repaired the game through origin.
crinrict
Hero+
4 years ago
@kek0114 Have you tried clicking on the chicken coop again and assign the hen again ?
kek0114
4 years ago
That did work, but I'm still having bugs every time I try to place the chicken in one of my sim's inventories (in order to bring the golden chicken to the fair or to move it closer to my crops, so it can make them perfect quality). Both the sim and the chicken will shift slightly. The chicken will remain on the lot, but the options menu will only suggest "placing in the world" as if the chicken is in my sim's inventory. Then after a period of time my chicken becomes invisible - something I just noticed, because my sim interacted with the chicken autonomously.
I hope this makes sense. Please let me know if you have questions. I've tried going to another lot as a family and going back home. Debugging and restarting the game. It seems the common denominator with issues is every time I try to put the chicken in a sim's inventory.
PS - thank you for everything. Every time I find a solved post, you're the person solving it. <3
crinrict
Hero+
4 years ago
@kek0114 Do you have this on every save you play ?
SimGuruNick
EA Staff (Retired)
4 years ago
Could anyone encountering this issue possibly share a save file where you've seen it occur? You can DM me the link to your save, thanks so much for the help!

Instructions for sharing your save: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302
arikitsuragi
3 years ago
Hello, I have the same problem where I entered a Pumpkin Pie to the Finchwick Fair (Cottage Living Expansion) then after the fair ended, the Pumpkin Pie went to my Household Inventory and get a "system error" everytime I take it out. This is a problem coz whenever I want to join another Pie contest all sorts of problems arise! So I hope you can get this fixed, please... I will send the link to my Save File in a private message. Thank you so much.
OrcusIpsum
New Traveler
2 years ago
I was having this same issue. My family had butter chicken in their home inventory that I could not delete or sell because it is unsellable and when I tried to place it in the world, it said "system error." My work-around was to use the Eco Living Recycler item: it lets you pick items that are in your home inventory! ... So I just recycled the cursed chicken to get rid of it.
The chicken went into the home inventory after the family came home from vacation. I think the chicken was left out on the tables in their vacation house and then automatically went into their inventory when they got sent home at the end of the vacation.
EDIT to add: I sent a copy of my save file to TheSimsDirect. I hope it is helpful!

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[OPEN] Can't get items out of the family inventory

17 Replies

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