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caittorr's avatar
6 years ago

[OPEN] Can't get items out of the family inventory

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.69.1010
What expansions, game packs, and stuff packs do you have installed? Island Paradise, City Living, Get To Work, Outdoor Retreat, Cool Kitchen Stuff, Get Together, Jungle Adventure, Luxury Party, Parenthood, Perfect Patio Stuff, Spa Day, Spooky Stuff, Toddler Stuff
Steps: How can we find the bug ourselves? I have played the game for over 3000 hours and I have only had this problem in the past couple months, not sure how to specifically recreate it.
What happens when the bug occurs? When I try to take something out of the family inventory and place on the lot, the item disappears from under the cursor and a red box with the words "system error" appear, and the item is still in the inventory.
What do you expect to see? The item should go on the ground where I put it and disappear from the family inventory
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I have tried it with several different types of items.  Some of the items I have the problem with are: Watcher Relic Base, Terracotta Omiscan Vase, Sapphire, The Royal We Microphone, Utranium, several books, Eggplant Frog, Violet, etc. Some items from the inventory I do not have this problem with, and are removable, like plants and some frogs, some Selvadorian items.

Edit By Crinrict: Adjusted Tag

17 Replies

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  • kek0114's avatar
    kek0114
    4 years ago

    Not OP, I think across the board the issue is with household inventory. I'm getting the error with one of my chickens. Golden hen went in my household inventory after the fair, and when I try to place it anywhere in the world, the words "System Error" appear. I've tried debugging my chicken coop and my sims. Also repaired the game through origin.

  • kek0114's avatar
    kek0114
    4 years ago

    That did work, but I'm still having bugs every time I try to place the chicken in one of my sim's inventories (in order to bring the golden chicken to the fair or to move it closer to my crops, so it can make them perfect quality). Both the sim and the chicken will shift slightly. The chicken will remain on the lot, but the options menu will only suggest "placing in the world" as if the chicken is in my sim's inventory. Then after a period of time my chicken becomes invisible - something I just noticed, because my sim interacted with the chicken autonomously. 

    I hope this makes sense. Please let me know if you have questions. I've tried going to another lot as a family and going back home. Debugging and restarting the game. It seems the common denominator with issues is every time I try to put the chicken in a sim's inventory.

    PS - thank you for everything. Every time I find a solved post, you're the person solving it. <3

  • Hello, I have the same problem where I entered a Pumpkin Pie to the Finchwick Fair (Cottage Living Expansion) then after the fair ended, the Pumpkin Pie went to my Household Inventory and get a "system error" everytime I take it out. This is a problem coz whenever I want to join another Pie contest all sorts of problems arise! So I hope you can get this fixed, please... I will send the link to my Save File in a private message. Thank you so much.

  • OrcusIpsum's avatar
    OrcusIpsum
    New Traveler
    2 years ago

    I was having this same issue. My family had butter chicken in their home inventory that I could not delete or sell because it is unsellable and when I tried to place it in the world, it said "system error."  My work-around was to use the Eco Living Recycler item: it lets you pick items that are in your home inventory!   ... So I just recycled the cursed chicken to get rid of it.

    The chicken went into the home inventory after the family came home from vacation. I think the chicken was left out on the tables in their vacation house and then automatically went into their inventory when they got sent home at the end of the vacation. 

    EDIT to add: I sent a copy of my save file to TheSimsDirect. I hope it is helpful!

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