[OPEN] Can't pick up Infant/ Toddler

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.96.365.1030
What expansions, game packs, and stuff packs do you have installed? All except Bust the Dust
Steps: How can we find the bug ourselves? Not sure. Bug occured after infant gained several milestones in quick succession. I tell the parent to care for the infant and it fails.
What happens when the bug occurs? Parent gets the "I can't get there" notification when told to do any interaction with the infant that requires picking it up.
What do you expect to see? The parent care for the infant as directed.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure

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I've tried teleporting the baby around the lot, moving things, hiding things, teleporting the baby just off lot where there's nothing but driveway.

I even pulled the bikes from everyone's invantory, thinking it might be that. Nope.

The only thing in the infant's invantory is his glimmerstone.

I did not have this problem previously with the infant's older sister, who got the same milestones but not as quickly. And the hall had almost the same layout (there was a baby play mat that I removed as part of trying to figure this out.

I can't even age him up.

I've also tried playing from the infant to ask for help. Nothing. He's tired, hungry, needs a diaper change and I can't do anything. (even cheating to reset the sims and reset their needs doesn't help.)

And while I have used mods in the past, this save has been vanilla since I started it, and I haven't installed any mods (yet) since the update. No mods, No CC.

I did find a last exception file from about when everything started to go wrong. I'm not attaching it because this is my third time trying to post this blasted bug report.

Edit By Crinrict: Adjusted Title

25 Replies

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DaWaterRat
Seasoned Ace
3 years ago
Okay, I've looked at the Last Exception and thought back on what I did, and it's possible that having the Child sim in the household "Tell Bedtime story" to the infant is what messed everything up. I'm going to reset my Sims 4 folder tomorrow and try it with a brand new save and a brand new family.

I've now added a couple of screen shots.
Also I saved as and kept playing (using cheats to keep the infant from being taken away) until the infant aged up to Toddler and they still couldn't pick him up.
comicsforever
3 years ago
do you have mods if so see if removing them helps cc is also causing a lot of issues try removing the mods and making a new save
DaWaterRat
Seasoned Ace
3 years ago
No mods, no CC. I went true vanilla back in October. Only thing in there is resource.cfg.
I'll delete that and try a fresh save tomorrow, though.
crinrict
Hero+
3 years ago
@DaWaterRat Could you please upload the lastException ?

Best is to delete the ones you have, then trigger the error and check if new ones are created.

Follow instructions here on how to upload: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737 (under Additional info)

Also, I'm unsure if infants are supposed to have a glimmerstone yet. I created a spellcaster infant in CAS and that one didn't. Shouldn't they get one later when they are older ? Did it have the glimmerstone from start ?
DaWaterRat
Seasoned Ace
3 years ago
Yeah, sorry. Here's the Last Exception.
As for the GlimmerStone, his older sister - who I also played through normally through infants and is now a child, also had a glimmerstone upon aging up to infant. Normally in my experience prior to this, the glimmerstone was added to born in game spellcasters' inventories as soon as they age up to toddler, but that was before infants. There's no way to remove it from their inventory until they're old enough to gift it to someone or destroy it.
The interaction that I'm afraid triggered this is a "read bedtime story" interaction that child sims have on infants. I plan to test that at some point today too.
lastException Infant Issue.rar2 KB
crinrict
Hero+
3 years ago
@DaWaterRat Would you mind sending me your save ? Instructions in my signature

EDIT:

So I tested your save and I can't duplicate on it. The interaction that is active when you load the game does get canceled with waving as you described (no LE though) but I then tried again and it seemed to work fine. Gave the infant some food, a bath and blew raspberry and all worked as expected.

Bit at loss.
DaWaterRat
Seasoned Ace
3 years ago
Yeah, I loaded it in when you said it was fine, and it was fine for me too.
I've no clue. I'll keep an eye on it, but maybe it was just a weird glitch.
crinrict
Hero+
3 years ago
@DaWaterRat Maybe a milestone got stuck or something ? No idea really.

I'll keep an eye out if that LE is reported more.
ereimer94
3 years ago
UPDATE: I removed my most recent .VER file and that fixed it. Now I just know to not read my infant to sleep. 😳
I am having this exact issue after reading my infant to sleep. I am confused as to what you did that made it work again.
duhhhmone
3 years ago
@DaWaterRat Hi, I had this same exact problem. My sims couldn’t pick the infant up and the only way I could fix it was to click on the infant, select “change outfit” & changed the outfit, and was able to pick the infant up. Unsure if this works for Everybody but I figured I’d share in case it helps someone else.