[OPEN] [DHD] Client getting stuck during home renovation

Thank you! I haven't tried it yet as after that happened yesterday I didn't have any reason to play for a bit. I googled looking for a cheat to fix it but couldn't find that one. everyone kept saying resetsim or using testingcheats method but neither worked!

I unfortunately had a client stuck when trying to show an apartment. The client got stuck in a small empty space in between the elevator, the lobby, and the apartment. Nothing I did could get her out. Tried reset sim and she just stayed there, tried the cheat to edit in build mode but because of where she was it wouldn't let me. I had to exit without saving and lost all my progress because there was no way to get her approval.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? snowy escape, discover university, island living, get famous, seasons, cats and dogs, city living, get together, get to work, dream home decorator, parenthood, dine out, spa day, paranormal, nifty knitting, tiny living, moschino, laundry day, toddler, fitness, vintage glamour, movie hangout, perfect patio, bust the dust
Steps: How can we find the bug ourselves? do a gig in dream home decorator
What happens when the bug occurs? When i did a gig at an apartment, after revealing the renovation, one of the clients glitched and went to the next door apartment.
What do you expect to see? the clients should stay in the apartment where the renovation is occuring
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

the client glitched and went to the next door apartment. since I didn't have access to that apartment, it showed him in a blank grey apartment, I tried to call him over, and do interactions but my sim wouldn't reach him. i needed to ask for his final verdict to complete my gig. eventually I used MCCC to move my sim next to him, and was able to complete the interaction and end the gig.

My client also got stuck in an apartment after revealing renovations, he came inside and walked through his walls into the opposing apartment (the whited out apartment rooms) and cheats didn't work because it wasn't an area you could edit. I think for Diego Lobo sim.

This just happened to me after finishing renovations at the Lobo apartment. I was unable to get approval/opinions because of the location I was stuck in (several levels down, essentially in a random wall that was not in clients apartment) **** i was able to successfully get out and get approval eventually!!! **** after trying everybody’s suggested cheats to reset sim to no avail, I clicked on the x at the upper left hand screen to end the event. I ended the event and it ultimately told me the renovation was a success, I got paid and good rep, and was able to then select stay on lot or go home. Select go home to get yourself unstuck! Hope this helps. 

just go into case with your sim the stuck sim will load somewhere else and be free

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? up to date; v1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? All the expansions, game packs, stuff packs. This started after adding the Dream House Decorator.
Steps: How can we find the bug ourselves? Playing the dream house decorator jobs. The clients will pop through walls and get stuck in the roof area in some houses if upstairs.
What happens when the bug occurs? during the big reveal with the Dream Home Decorator the clients go through the walls, then glitch outside of the walls, and sometimes get stuck in the roof area without doors. You can't complete the job and can't edit the house without bugging out the job. also my sim was fired from a job when all she did was walk through the door and introduced herself "politely" and asked about their design ideas, not sure if that's a bug but sounds like one.
What do you expect to see? the clients to walk through the halls, and stay in the designated room during the big reveal.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The recent patch for the Dream Home Decorator pack.

‌

a screenshot from a game where the glitch happened and it was worse from before. first time I did a reveal upstairs. 

I clicked "Me too"; happened in an apartment reveal with 8 sims and two of them re-routed to be stuck inside the elevator box that has no doors during the reveal stage. I had to use cheasenabled true and waited until they "had seen enough." Then I teleported my sim into the elevator shaft room and spoke to them there to complete the gig.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? Snowy Escape Eco Lifestyle Discover University Island Living Get Famous Seasons Cats & Dogs City Living Get Together Get to Work Dream Home Decorator Realm of Magic Strangerville Jungle Adventure Parenthood Vampires Dine Out Spa Day Outdoor Retreat Paranormal Nifty Knitting Tiny Living Moschino My First Pet Laundry Day Toddler Fitness Bowling Night Vintage Glamour Backyard Kids Room Romantic Garden Movie Hangout Spooky Cool Kitchen Perfect Patio Luxury Party Holiday Celebration Grim's Ghoulish Guitar
Steps: How can we find the bug ourselves? When you redecorate an apartment in San Myshuno, there can be an issue with the routing to the point that they get stuck in one of the grayed out apartments around the lot.
What happens when the bug occurs? The NPC Sim will route through the grade out apartment and get stuck behind a wall. He is not able to leave this great out space and I am unable to get him to reset outside of that space.
What do you expect to see? I expect to see The Sims route into their own apartments and not get stuck in the grayed out space of someone else's.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

‌

I have a workaround for this, but it isn't necessarily the best. You add the Sim to your household and then you teleport them out of the space. The only issue with this work around is that it automatically ends your gig and the client always loves what you have done.