I did the reset and it still doesn't work. I tried many different households and none worked. There was an instance yesterday where the message popped up twice and then I was able to play a household and after I was finished with that gameplay and I couldn't play at all after that. I do have "last exception" files I also see some "crash" files but I don't know what any of that means.
Product: The Sims 4
Platform: Mac
Which language are you playing the game in? English
How often does the bug occur? started yesterday and won't go away 7/19/23
What is your current game version number? not sure/ latest version
What expansions, game packs, and stuff packs do you have installed? city living, dine out, cottage living, get to work, get together, spa day, dream home decorator, seasons, parenthood, cats and dogs, dine out, realm of magic, discover university, get famous, snowy escape
Steps: How can we find the bug ourselves?
What happens when the bug occurs? When I try to play any of my households, it tries to load then it brings me back to the world screen and the message pops up.
What do you expect to see? I should be able to play my households, I'm not able to play any of them
Have you installed any customization with the game, e.g. Custom Content or Mods? no
Did this issue appear after a specific patch or change you made to your system? after the latest update