Hello.
For anyone experiencing this issue, can you install the latest Intel driver and see if the issue still occurs?
https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.109.207.1020 DX9
What expansions, game packs, and stuff packs do you have installed? Lovestruck, High School Years, Cottage Living, Cats & Dogs, Seasons, City Living, Get to Work, Get Famous, Island Living, Discover University, Get Together, Snowy Escape, Eco Lifestyle, Werewolves, Vampires, Realm of Magic, My Wedding Stories, Parenthood, Dine Out, Spa Day, Outdoor Retreat, Strangerville, Jungle Adventure, Crystal Creations, Laundry Day, Vintage Glamor, Backyard, My Frist Pet, Romantic Garden, Luxury Party, Paranormal, Greenhouse Haven, Blooming Rooms, and Fashion Street.
Steps: How can we find the bug ourselves? When in Build Mode, my game will freeze and then crash within 5 minutes of me loading the game
What happens when the bug occurs? When in Build Mode, my game will freeze and then crash within 5 minutes of me loading the game
What do you expect to see? I expect to stay in build mode and continue playing my game
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I updated my game in October for the Reaper's Rewards Event
When in Build Mode, my game will freeze and then crash within 5 minutes of me loading the game, I've been redecorating my sim's house for the reaper events and it keep crashing ☹️
Thank you for the quick response! It's attached 🙂
