Forum Discussion

6 months ago

Solved

[OPEN] Game crashing when placing certain items (Intel Iris XE, DX9)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 DX9...

TheSimsDirect
4 months ago
Hello.

For anyone experiencing this issue, can you install the latest Intel driver and see if the issue still occurs?

https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html

LittleLibbyLou

New Novice

3 months ago

Please fix this bug!!

crinrict
Hero+
3 months ago
@LittleLibbyLou Have you tried updating your graphics drivers as suggested in this thread.
- harsan09
  3 months ago
  Thank you so much to everyone in this thread! I was having the same problem - game crashing whenever I tried to place an upper cabinet, locker, or certain other storage/surface items attached to the wall. I spent a long time trying to ID broken mods before realizing what was triggering the crashes and finding my way here. I've got an Intel Iris Xe as well, and updating to DX11 has fixed this for me.
  - crinrict
    Hero+
    3 months ago
    I would recommend to update graphics drivers: https://answers.ea.com/t5/Bug-Reports/OPEN-Game-crashing-when-placing-certain-items-Intel-Iris-XE-DX9/m-p/14273992#M307183

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Forum Discussion

[OPEN] Game crashing when placing certain items (Intel Iris XE, DX9)

[ARCHIVED] [LS] Sim from Cupid's Corner Gallery won't change after CAS edit

[ARCHIVED] [CD] Pets keep autonomously interacting with bushes

[ARCHIVED] [CL] Clipping hair through Outfit

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[ARCHIVED] Ghost sim has "Fear of Death"