[OPEN] [GF] Sims Can't Accept Awards

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.48.94.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Play a celebrity Sim and win an award
What happens when the bug occurs? My Sim won an award for best song at the Starlight accolades, and was never able to accept the award because other Sims were using the microphone. The action kept cancelling and eventually was no longer listed. The pop up said the award would be in the household inventory, but there was nothing there upon returning home.
What do you expect to see? To receive the award statue in some manner after winning.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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I had been using mods but I save often. I removed my mods and deleted the caches then played the situation again getting the same result.