[OPEN] Hired Caterer doesn't cook

@ZenithMermaid Do they work at events or also not ?

Could you test other lots to see if it's an issue with the lot ?

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Русский язык
How often does the bug occur? Every time (100%)
What is your current game version number? 1.79.93.1030
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Press on the stove/fridge or select on cell phone to the plan social event option.
What happens when the bug occurs? A caterer comes and does everything in the house except cooking.
What do you expect to see? A caterer comes and cooks.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

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Once I sent sim on vacation and there a caterer was cooking 🤔

There are no obstacles near the stove and fridge.

The problem started after installing the Cottage living expansion.

I’m on vacation now (I have no cottage living installed by the way), and the hired caterer(s) (I tried it several times) simply comes sits down and watches tv. The kitchen appliances are functional because my sims then managed to cook their own meals. So not sure what’s wrong here. 

I have the same issue.

Same here, who do I have to woohoo to get some dinner? I hired a caterer to a residential lot and even if I locked the caterer in the kitchen they still wouldn't cook. :D 

HOWEVER, I then hired a chef since I was using the Dine Out chef station anyways and that works just fine! (yeah it's more expensive but at least it works) I find it kinda funny yet infuriating that when you first hire a sim as a caterer, they just sit around and talk to people but when you force them to leave and hire the same person as a chef they suddenly find their work morale and start cooking. :D (Is it the pay grade? I dunno man I guess money motivates but 800 bucks for just one salad seems a bit much.)

So i guess there's a "workaround" if you own Dine Out? I'm not sure what the caterers actually are supposed to do since they don't work at all.

Just going from the pictures here... there are no free kitchen counters. All of the kitchen counters have flowers on them.

To cook, a caterer will need a stove, fridge, and at least one empty kitchen counter available for them to use a chopping board.

Yup same here! Bob failed the birthday challenge because the caterer didn’t make a cake just stood there 

Hello All,

If anyone of you are still encountering this (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file.

Instructions here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302