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lorddegatron's avatar
5 years ago

[OPEN] Interaction menu delay on sims and computer while game run fine

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.154.1020
What expansions, game packs, and stuff packs do you have installed? All except star war pack, backyard stuff, Luxury party, Knitting stuff and toddler stuff.
Steps: How can we find the bug ourselves? just click on other sims that you are not currently command and click on the computer.
What happens when the bug occurs? interaction menu delay to comes up for sims and computer
What do you expect to see? this delay gone.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

When I click on the other sims(sim that I didn't command at the moment) it's take about 1.8 sec for interaction menu to comes up, when I click on the computer it's take about 2.45 sec for menu to comes up. Both just the delay of the menu. my game work fine, my sims still do their thing while I wait for the interaction menu. and if I move my mouse the menu will appeared where my mouse's cursor is. the detail that I think my issue is not the same as other is there are no lag and freeze at all I see everything move and I am sure it hit 60FPS or above 45FPS but the menu just take time to come up instead of immediately. 1.8 and 2.45 sec just kill some immersive off me while I have my vampire try to feed on a sim but wait for the menu until they go away. things I have try? everything include re-install and created a new save yet this things still happen with less delay but when I put my mods back it's act the same as the clean install (less delay on that save), then I think my mods are not the cause. my next test is copy the household I played on the original save and place them in new save game, less delay on sims then I think my save maybe corrupted so I created the whole new family and place them in my original world guess what? they have less delay than other household in the same save. after the test I have my conclusion 1.my mod is fine 2.my save game is fine 3.sims that have delay are those who have relation ship, item in their inventory, career and skill that made them have more interaction than other sims. for the computer no matter my household have item in house's inventory or not, it's still delay and the delay decrease about 0.8 sec if I continue to click on it multiple time. I have asked the support month ago about this case that they confirm me it's a bug and they will report it to the dev team and I heard there will be update coming so I wait for the patch if they fix it but no, that why I post my issue now.

P.S. I first noticed this after I bought Eco lifestyle as a bundle with Spar day and kid room stuff.

Edit By Crinrict: Added Tag to Title

37 Replies

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  • SimGuruRitzy's avatar
    SimGuruRitzy
    Icon for EA Staff rankEA Staff
    3 years ago
    @evalolles

    Hello!
    Apologies for the delay in response.
    Would like to have a confirmation from you, For you is the Interaction menu delay is on both computers and sims or only one of those?

    If it's happening only on sims then there is an active recent thread please feel free to hit me too on the thread https://answers.ea.com/t5/Bug-Reports/Interaction-menu-delay-when-clicking-on-sims/m-p/11780667#M229710

    If it's happening only or both on the computer please create a separate new thread for it.

    Thanks!
  • evalolles's avatar
    evalolles
    3 years ago

    @SimGuruRitzy No problem, thank you for your response! The delay is on both the sims and the computer, but the delay is significantly less (noticeable) on the computer, especially now that I have updated to the patch from a few days ago for some reason. So I think I will just me-too the thread you linked about the sim menu issue, thank you for the suggestion!

  • Kacela_Ani's avatar
    Kacela_Ani
    3 years ago

    @SimGuruRitzyI see this is still open so I'll share what I noticed. I ran a scenario and it was fine if a bit slow occasionally but that can be explained with my laptop getting on in years. However, same save file go into the family that I had been playing there and suddenly everything is slow. Interface especially, barely playable and suddenly I'm seeing supposedly fixed bugs appear again such as crops in season reverting. The difference between the two, the problem family is the one with a cow, a lama and 2 adults and 4 teens and a whole lot of plants and rabbits on the lot living in Henford-on-Bagley and I ensured that there are few items in sims inventory however fridge and a chest have been used to store produce. I also noticed that it ran slightly smoother when I went off home lot.The one that had almost no problems single sim in scenario. 

  • lorddegatron's avatar
    lorddegatron
    3 years ago

    Hello, It's Happening on Sim (currently command), Computer and Fridge too (If I have many stuff) but now everything is fixed by this solution of buying new hardware, I Bought a new laptop and these problems are all gone (I'm playing on my old laptop the night before my new Laptop arrived and they are still delayed). My New Laptop have RTX GPU and Ryzen 5 5600. Those are only thing that change, it's still have 16GB RAM DDR4 as before and install the game on SSD. So I think the problem maybe The Sims 4 run many thing behind to the point it depend so much on CPU since the delay increasing on stuff or trait or interaction your sims have. Or they need a faster GPU to run pie menu graphic, IDK exactly tho but only CPU and GPU that change that fix the game for me.

  • Hey, I've seen this is still open - is there anyone who could help? I'm facing the same problem since I have to play the game on my laptop and not my pc anymore. Settings are all low, I'm on laptop mode, deleted all cc, repaired the game, uninstalled it, installed it again,... Everything works smoothly except clicking on Sims, computers and the regfigerator...

  • lorddegatron's avatar
    lorddegatron
    2 years ago

    Well, after a year since I play Sims 4 on my new laptop(now one year old) the same problem come back, I run the same test, my confirmation that this is game related not mod is because I tried a new clean save without mod, and there still milli second delay on computer and fridge (in clean save, delay between sim is gone), not much, no freeze or lag, just that the pie menu not pop up immediately like on other objects. then I tried put my mod back, try the same save that used to be clean and boom, same result, so I guess it's something inevitable? when sim start having career, skills, relationship, inventory stuff or maybe it just that adding new update just make the game more messy and cause this problem to come back, idk but I'm sure now don't want to buy any other pack to make my game more messy, I play other EA's game like BF 5, Anthem, NFS heat on Ultra setting fine, why is it only the Sims 4 that so demanding? is it still a bug? then a fix would be appreciate.

    After all, milli second delay may not sound like a problem, not big of a deal but I have saw other have it worst, like 5 -15 second or something, still it a sign that if I put more pack in, it's gonna be more of a problem, I love sims 4, wanna try everything it has to offer but please make it work smoothly.

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