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LuvMySimz's avatar
LuvMySimz
Seasoned Ace
8 years ago

[OPEN] Origin is hosting Gallery under old ID

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Deutsch
How often does the bug occur? Every time (100%)
What is your current game version number? n/a
What expansions, game packs, and stuff packs do you have installed? The Sims 4 Outdoor Retreat, The Sims 4 Spa Day, The Sims 4 Dine Out Game Pack , The Sims 4 Vampires Game Pack, The Sims 4 Parenthood Game Pack, The Sims 4 Get to Work Expansion Pack, The Sims 4 Get Together Expansion Pack, The Sims 4 Cats and Dogs Expansion Pack, The Sims 4 Luxury Party Stuff, The Sims 4 Perfect Patio Stuff, The Sims 4 Cool Kitchen Stuff Pack, The Sims 4 Spooky Stuff Pack, The Sims 4 Movie Hangout Stuff Pack, The Sims 4 Romantic Garden Stuff Pack, The Sims 4 Backyard Stuff Pack, Vintage Glamour Stuff Pack, Jungle Adventure - The Sims 4 City Living Expansion Pack, but currently uninstalled because of unwanted game behavior.
Steps: How can we find the bug ourselves? Maybe create a new ID and see for yourself.
What happens when the bug occurs? My tray items are hosted with old and new ID.
What do you expect to see? A fix so that ALL files have my curent ID.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I canged my ID name to LuvMySimz about two years ago, and some files still hosted under my old ID.

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Up to this date (August 2022) the topic is still an issue. Will there ever be a fix for this? When checking the bin files in my Tray Folder some of them are still showing my old ID on some saved houses and Sims. Also when I export the the files with "Sims 4 Tray Importer" the zip files also named with old ID and not with LuvMySimz ID.

116 Replies

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  • Erocalis's avatar
    Erocalis
    9 years ago

    I changed my Origin ID so my Sims 4 Gallery ID would change.  My sims 4 gallery shows my new Origin ID but when I save and upload a lot to gallery it is  still saving and uploading to the previous origin ID.   Anyone have any idea why this might  be happening?   

  • Erocalis's avatar
    Erocalis
    9 years ago

    I changed it a few days ago, so should have had time to update. 

  • Erocalis's avatar
    Erocalis
    9 years ago

    Followed the steps listed in the tutorial and deleted the game cache.  Then rebooted the game logged into the gallery and it still having the same issue. 

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    I'll add this. I think it was established as a bug before but I can't find any threads on it.

  • Erocalis's avatar
    Erocalis
    9 years ago

    I have since tried changing the origin name I was using again to see if it was some how related to the name I did with the first origin ID change.  So I changed it to the name to Erocalis instead of Bopsytop and everything for the ID changed like it should and now  my gallery is saving correctly.  Just wanted to give an  update on what was going on with it.

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Glad you fixed it for you.

    I'm adding this anyways as it seems an ongoing issue for several people

  • LuvMySimz's avatar
    LuvMySimz
    Seasoned Ace
    9 years ago

    I have recently noticed a problem with my uploaded files in my Origin Gallery. Some saved lots and Sims still show my old ID name in the trayitem file and some are my current. Why is that and how can I change that? Also in Sims4TrayImporter it shows my files with two names, but I only have ONE ID.

    And before someone says that it takes a while for changes to take effect, I changed my ID a looong time ago.

    Since two days I'm trying to get in touch with help center live chat, but no response no matter how long I wait ☹️ Can someone please help me on this? Thanks a bunch!

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