[OPEN] [PSP] Paranormal Investigator: Can't complete gig because missing pop-up
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.75.125.1030 What expansions, game packs, and stuff packs do you have installed? All expansions, game packs and stuff packs except Journey to Batuu. Steps: How can we find the bug ourselves? Do a gig in the Paranormal Investigator career and complete all tasks. What happens when the bug occurs? Starting after the 5/27 update, when a sim goes on a gig and completes all tasks, the checkbox in the upper left shows the lot is fully exorcised, and dialog options with ghost change from "ask to leave" to "attempt to communicate", indicating the game is recognizing t\he gig as over, However, the dialog box showing gig complete with the "go home" option never comes, and and the investigator sim is stuck on the lot. Clicking the timer and selecting "leave early" does nothing. Even waiting for the timer does not work, the timer counts down to 1m and stays there. Even as the game time continues on well past 6:30. What do you expect to see? After completing the gig I expect a dialog indicating the gig was completed with an option to "go home". I would then expect my sim to collect their rewards and go home after selecting "go home". Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system? Yes Please describe the patch or change you made. This started immediately after the 5/27/2021 patch.
We're seeing this on easy and medium difficulty paranormal inspector gigs since the 5/27 update . It's occurring on two different PCs, using completely separate save files. All mods currently disabled. Screenshot of work day summary attached..
Edit By Crinrict: Added Tag to Title, adjusted title
I bought the Paranormal Pack at the start of June and I am having the same problem as many others. I go to work as a Paranormal Investigator, I manage to fully exorcise the lot, yet I am unable to leave. Whether I wait for the gig to end naturally, click leave early, or stay late, I am unable to leave the job. It won't even let me cancel the gig in its entirety. I am playing a fully updated and un-modded game. Also the Sim I am playing with is not any form of occult sim.
This is so sad! My Sim lives in a haunted house and I thought this would be perfect for him. We've had a lot of fun playing in his haunted house, so what would be more natural than exorcising other lots?
I've tried the career before in a different save but had the bug where no specters or cursed objects appeared. I thought this was a perfect gig! Four specters, several items to clean up, Temperence showed up and we summoned Bonehilda, and I had a blast! At the very end, there were no more items to clean up. We checked the spiritual volitility and it said there was nothing out of the ordinary. The performance bar was completely full. We were reassuring the customers and giving them sacred candles for something to do, since "perform ceremony" wasn't an option.
And then 6:30 came and went and there was no way to actually get paid. ☹️
I'm going to cheat my Sim the $750 he would have received and give him another job. I'm so disappointed. ☹️ I had a lot of fun, and the "Bustin' Makes Me Feel Good" confident buff and socials while that buff is active are ADORABLE.
To add insult to injury, since he wasn't on lot at 5am (which I knew would happen) he didn't even get his garden produce, so he lost money going to work. ☹️ We're not a charity here. 😉 We have a teenaged little brother to support.
[Edit] Also, we're at home now and his little brother SHOULD be in school but has the "grayed out" icon that says he's "at home" (So are we! He's not here!) and I can't bring him here to make him go to school.
[Edit] Okay, I managed to get the brother to show up by traveling with him, but he WILL NOT go to school, the button isn't there, there's just a "school in 24 hours" message, and his Aspiration panel is all screwed up and I can't change aspirations. He also can't summon his familiar. The Paranormal Investigator career breaks the whole family? I might cry now.
[Another Edit] Okay, I managed to recover in such a way as neither of them are broken and have QUIT THIS CAREER. (I quit without saving, then went back into the game and it asked me if I wanted to play the Paranormal Investigator at the Sterling-Rico house or his teen brother. I picked the brother and used the profile icon to bring my investigator home. He had career rewards--a hello Dahlia and a grumpy specter in a jar--and the confident moodlet but no pay. No matter how much fun I had, I can't risk this career breaking my Sim's entire family.
As near as I can tell, this bug breaks... time itself. The entire household went into a "work/school is tomorrow... forever" state.
<report><version>2</version><sessionid>6bee8d37f755e3060d918f5</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-27 22:01:31</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>date_and_time.py:191</categoryid><desyncid>6bee8d37f755e3060d918f5</desyncid><systemconfig/><screenshot/><desyncdata>[manus] sim_info_manager failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute '_ticks_in_week') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 570, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1488, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 247, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 414, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info_manager.py", line 169, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3827, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 695, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 4533, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 1304, in career_start File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2640, in restore_career_session File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_manager.py", line 158, in start File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_manager.py", line 139, in _create_warning_alarm File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2986, in time_until_end_of_work File "T:\InGame\Gameplay\Scripts\Server\date_and_time.py", line 191, in time_to_week_time AttributeError: 'NoneType' object has no attribute '_ticks_in_week'rtim=0 ClientInfo isn't here</desyncdata></report> <report><version>2</version><sessionid>6bee8d37f755e3060d918f5</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-27 22:16:57</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>date_and_time.py:191</categoryid><desyncid>6bee8d37f755e3060d918f5</desyncid><systemconfig/><screenshot/><desyncdata>[manus] sim_info_manager failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute '_ticks_in_week') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 570, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1488, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 247, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 414, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info_manager.py", line 169, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3827, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 695, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 4533, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 1304, in career_start File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2640, in restore_career_session File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_manager.py", line 158, in start File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_manager.py", line 139, in _create_warning_alarm File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2986, in time_until_end_of_work File "T:\InGame\Gameplay\Scripts\Server\date_and_time.py", line 191, in time_to_week_time AttributeError: 'NoneType' object has no attribute '_ticks_in_week'rtim=0 ClientInfo isn't here</desyncdata></report> <report><version>2</version><sessionid>6bee8d37f755e3060d918f5</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-27 22:17:38</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>date_and_time.py:191</categoryid><desyncid>6bee8d37f755e3060d918f5</desyncid><systemconfig/><screenshot/><desyncdata>[manus] sim_info_manager failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute '_ticks_in_week') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 570, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1488, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 247, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 414, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info_manager.py", line 169, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3827, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 695, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 4533, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 1304, in career_start File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2640, in restore_career_session File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_manager.py", line 158, in start File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_manager.py", line 139, in _create_warning_alarm File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2986, in time_until_end_of_work File "T:\InGame\Gameplay\Scripts\Server\date_and_time.py", line 191, in time_to_week_time AttributeError: 'NoneType' object has no attribute '_ticks_in_week'rtim=0 ClientInfo isn't here</desyncdata></report> <report><version>2</version><sessionid>6bee8d37f755e3060d918f5</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-27 22:20:49</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>date_and_time.py:191</categoryid><desyncid>6bee8d37f755e3060d918f5</desyncid><systemconfig/><screenshot/><desyncdata>[manus] sim_info_manager failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute '_ticks_in_week') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 570, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1488, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 247, in on_enter File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 414, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info_manager.py", line 169, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3827, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 695, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 4533, in on_zone_load File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 1304, in career_start File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2640, in restore_career_session File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_manager.py", line 158, in start File "T:\InGame\Gameplay\Scripts\Server\careers\career_event_manager.py", line 139, in _create_warning_alarm File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2986, in time_until_end_of_work File "T:\InGame\Gameplay\Scripts\Server\date_and_time.py", line 191, in time_to_week_time AttributeError: 'NoneType' object has no attribute '_ticks_in_week'rtim=0 ClientInfo isn't here</desyncdata></report>
A Quick Note : T he Game corrupted not only my Saves Folder but my Mods Folder and Tray! I suggest uninstalling paranormal until EA decides (if ever) to fix it. As for the upcoming expansion in July You can bet I will NOT be purchasing it.
The issue is definitely not resolved. It's still impossible to complete any paranormal investigator gig without using cheats, at least in my experience--and in that of the many other players who have posted on this thread.
for as long as this has been going on for now and with as far as I can tell, no signs of anything being done or even acknowledged, I don't think this is going to be fixed..... maybe better chances of it being noticed by them would be contacting live chat or creating a ticket? If enough people send in there then maybe they will finally say they are at least looking into it and working on a fix...
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