Product: The Sims 4Platform: PCWhich language are you playing the game in? EnglishHow often does the bug occur? 100%What is your current game version number? 1.107.151.1020What expansions, game packs, and stuff packs do you have installed? All Expansions, All Game Packs (minus Batuu), All Stuff Packs, and the two Kits that were offered for freeSteps: How can we find the bug ourselves? Load a sim onto a Residential, Tiny Residential, or Haunted House Residential Lot and Change the Lot to Residential Rental, Save the Game, then switch back to any of the other three residential lots and try to save.What happens when the bug occurs? An Error occurs when trying to Save: Error Code: 300:ef52153:5dfb61ac The game will not save.What do you expect to see? The game to save.Have you installed any customization with the game, e.g. Custom Content or Mods? Mods have been removedDid this issue appear after a specific patch or change you made to your system? Not sure. I thought it might have been a broken mod after the last update but so far I have removed all my mods, uninstalled and reinstalled, removed thumbcache file and repaired game etc etc etc but no, every time I try to save all I get is a pop up to say game save failed because of error code 300:ef52153:5dfb61ac. I can't seem to find anyone that's had the same problem and at this point my game is unplayable because whats the point if I can't save anything? Edit By Crinrict: Added Tag to Title.

I just had this problem, but I figured out the issue and found a workaround, at least to the point of being able to actually save my game without the error. I was having no issue saving at all until a few minutes ago; my sims are on a Residential Rental, but I had merged the families by this point and the only rental space wasn't being used, plus it was duplicated on the Owned Businesses menu, so I decided to just switch the lot back to a normal Residential lot. I tried to save shortly after this because my pause button was acting buggy (pressing Play after being paused, the play button highlighted, but game was still paused) thus I wanted to restart the game. I got that error when I tried.Since the ONLY thing I had done was change the lot type, I switched it back to Rental and can save again.I do play with mods, so I closed the game, removed mods and deleted the localthumbcache and reloaded that save; tried the same thing, switched the lot back to Residential and tried to save, got the same error again. Put it back to Rental and the game is saving fine.Hopefully this info will help; staying Residential Rental isn't ideal, but at least I can save on it lol.

Oh, that's actually super helpful. I had also merged families on a residential rental lot and it was when I was trying to change it to normal residential to renovate the space etc that I noticed the error. You're right, it's less than ideal but if it means I can actually save then so be it.

Product: The Sims 4Platform: PCWhich language are you playing the game in? EnglishHow often does the bug occur? 100%What is your current game version number? 1.107.151.1020What expansions, game packs, and stuff packs do you have installed? All Expansions, All Game Packs (minus Batuu), All Stuff Packs, and the two Kits that were offered for freeSteps: How can we find the bug ourselves? Load a sim onto a Residential, Tiny Residential, or Haunted House Residential Lot and Change the Lot to Residential Rental, Save the Game, then switch back to any of the other three residential lots and try to save.What happens when the bug occurs? An Error occurs when trying to Save: Error Code: 300:ef52153:5dfb61ac The game will not save.What do you expect to see? The game to save.Have you installed any customization with the game, e.g. Custom Content or Mods? Mods have been removedDid this issue appear after a specific patch or change you made to your system? Not sure.Okay, I just did a bunch of testing. I REMOVED my Mods Folder and repaired my game. For every test, I started a new game.Had a sim save on a Residential, Tiny Residential, and Haunted House Residential lot. Of course, saving just on those lot types was no issue. I changed the lots to a Residential Rental and if I DID NOT SAVE the game as the RR lot type and switched back to any of the other three lots, the game Saved with no issue.Every Time I changed to RR and saved the game, then switched back and tried to save the Error would occur.It seems that Residential Rental lot types break the lot when changed off that type after the lot has been saved as one.Just to be thorough, I had my sim travel to another lot (a Residential) and could save the game. I also had him move, which was... interesting? He purchased the lot as Residential, I changed it to Rental, right? Well, I didn't set up units and I think the game bugged and flagged him as "tenant" or something because when he moved, he only had just over 5k simoleons. That bit wasn't so weird, I still had to sell all his furniture. However, when he purchased the lot next door (I think 3.2k) the drop-down menu to Keep or Sell Furniture was grayed out. And when my sim loaded onto his new Residential home, he has 0 simoleons and just received the Rosebud Achievement. O_o I don't know what exactly to make of that one lol (see screenshot for confusion) And I could save without issue.In Conclusion: Residential Rental lot type breaks the lot and makes it impossible to save if the lot type is changed. The only work arounds are Keep the lot Residential Rental or have a Sim Leave the Lot and Save elsewhere.

Yes this is the problem I built the property on another land that was not residential rental and I was able to save thank you I appreciate your comment!

I have the same error/problem but on Console. This issue happened to me after having a rental property lot and changing it back to a normal household lot.

[OPEN] Save error code 300:ef52153:5dfb61ac

28 Replies

Replies have been turned off for this discussion

tajiri619
2 years ago
I have the same error/problem but on Console. This issue happened to me after having a rental property lot and changing it back to a normal household lot.
Vitamindesi
2 years ago
Product: The Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? 100%
What is your current game version number? 1.107.151.1020
What expansions, game packs, and stuff packs do you have installed? Seasons, Romantic Garden Stuff, Parenthood, My First Pet Stuff, Courtyard Oasis Kit, Holiday Celebration Pack, Growing Together, Get To Work, For Rent Expansion, Discover University, Cottage Living, Cats & Dogs, Blooming Rooms Kit, Street Eats Digital Content
Steps: How can we find the bug ourselves? Load a sim onto a Residential Lot and Change the Lot to Residential Rental, Save the Game, Change the lot back to Residential in live mode and try to save again. Error code 300 shows up and game will not save. Second Attempt: Leave the lot as a Residential Rental, and then try to save. New error code shows up 403:8e5010b7:8773c13d.
What happens when the bug occurs? An Error occurs when trying to Save: Error Code: 300:ef52153:5dfb61ac The game will not save. Closing and reopening the game while leaving the lot as a Residential Rental, attempt to save. The game will not save, and the error code is 403:8e5010b7:8773c13d.
What do you expect to see? The game to save.
Have you installed any customization with the game, e.g. Custom Content or Mods? I have NEVER played with mods or other customizations in my game.
Did this issue appear after a specific patch or change you made to your system? Not sure, I do not know when the last game update was.
The initial error code was 300:ef52153:5dfb61ac after I changed a Residential Lot into a Residential Unit and then tried to change it back in Live Mode. I selected "repair game" in the EA app, and was given the notification of the game being repaired: For Rent Expansion Pack. I go back into the game and the same error code appears when I try to save.
After doing some research on forums, I see that some people have had this exact issue and some success in saving their game when they just leave the lot as a residential rental (despite not wanting to do so). I go back into my game and play briefly while leaving the lot as a residential rental. The game saves successfully sometimes. The rest of the time I get the error code 403:8e5010b7:8773c13d.
This is the first time that I have ever had bug issues in my game. I have never used mods or customizations.
crinrict
Hero+
2 years ago
@Vitamindesi I merged your post with the main thread on the 300 error.

There's also a new thread for the 403 here which was supposed to be fixed: https://answers.ea.com/t5/Bug-Reports/Error-code-403-8e5010b7-8773c13d-Patch-1-107/td-p/13859230

Please click me too on that one as well.
whytho42
New Novice
12 months ago
i'm also having the same issue my game just wont save and i've tried everything i could try on a ps4. I've even uninstalled and reinstalled all my packs but it won't work so know i can't even play on that world.
LynseyLig
12 months ago
I am currently having to use the "save as" option to save as the normal save bring up an error.
crinrict
Hero+
12 months ago
@LynseyLig What's the error you're getting ? 0 or 300 ?

What platform are you playing on ?
whytho42
New Novice
12 months ago
i'm playing on console
crinrict
Hero+
12 months ago
@whytho42 And you get this exact same error code ?

Forum Discussion

[OPEN] Save error code 300:ef52153:5dfb61ac

28 Replies

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