[OPEN] [SE] Sims get stuck/crash when group hiking at Senbamachi
Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.77.131.1230 What expansions, game packs, and stuff packs do you have installed? Every Expansion, Game Pack, Stuff Pack and Kit. No mods or CC currently installed. Steps: How can we find the bug ourselves? Setup (my family configuration) -- 1 adult, 1 young adult, 1 child. Living in the Old Salt House in San Myshuno. - Go on vacation to Mt Komorebi, stay at 5-1-2 in Yukimatsu. - Have family visit Hanamigawa Park as a group. - Click the sign to go on a hike as group to Mountain shrine. Observe: sims stop at the top of the stairs and appear to remain there, still accumulating social. - Attempt to cancel hike, observe queue never clears. - Shift+click on sim, observe they pop to where they should technically be on the path - Move view back to hiking sign, click on ground and select "go here together" Observe that in a few seconds (up to between 30 seconds to 1 minute, game crashes) What happens when the bug occurs? Attempt to hike to Mountain Shrine while at Hanigawa park -- observe group doesn't move from top of stairs, reset group, attempt to route back to hiking board and the game crashes, presents a crash reporter window. Reverts to previous save. Reproduced 2/2. What do you expect to see? Expect to see my family actively hiking, progressing along path. Other observations: - Didn't reproduce this when hiking in Yukimatsu prior to this update or after update. - Cannot confirm if this specific issue occurred prior to this update. - Mods were last used over a month ago, but were removed and game was repaired after removal. This save has never had mods associated with it. Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
ā
Please message me for Google Drive link to video, crash logs, and save file.
Edit By Crinrict: Added Tag to Title, Adjusted Title
Adjusted title to reflect it's the Senbamachi Neighborhood that reproduces this (both the bar and park)
Can confirm this, but I donāt have a crash and donāt have a LE. Sims *stuck* at the beginning and teleport to the last hiking spot after cancel the hiking. Donāt have any problems if the sims go hiking alone
I tested it a little more and donāt cancel the hiking. My 4 sims teleport to a spot and the hiking goes normal forward. But my fps goes from 170+ to 18-40 after this teleport sometimes my sims stuck again in spot and a heavy fps drop follow. So, yes... something goes here wrong. Test it with a new game save and folder.
Reproduced with a new save file. In the Google Drive link I sent, I uploaded another folder with a full (and long) video reproducing it up to the crash, crash logs, and my save file.
Observations:
- In the video, you can see towards the end before the crash (when I'm panning around the neighborhood) that there is another sim who appears "stuck" outside the entrance to the shrine.
- Also in the video, I'm seeing foot prints from where sims recently walked sticking around for longer than expected in the snow.
- This reproduces even if you're at the Izakaya Ippai bar in Senbamachi.
Last Exception looks like it's screaming about waypoints.
Repaired game. Made a copy of my The Sims 4 folder. Deleted Mods and thumbnailcaches. Same outcome. They stood there - turning their heads back and forth - until I reset sims.
Another update -- this also happens while hiking in Yukimatsu, however is more intermittent, doesn't cause my game to crash, and is generally recoverable.
Only reproduces with a group, doesn't reproduce when a Sim is by themselves.
Product: The Sims 4 Platform:PC Which language are you playing the game in?English How often does the bug occur?Every time (100%) What is your current game version number?The newest one as of 7/27/2021 What expansions, game packs, and stuff packs do you have installed?All Steps: How can we find the bug ourselves?Go to Mt.Komerebi, and have your group hike any where What happens when the bug occurs?They gather to hike, but then just STAND at the entrance to the trails What do you expect to see?For them to actually hike around. Have you installed any customization with the game, e.g. Custom Content or Mods?Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.This is my first attempt since Cottage Living went live, but it's worked perfectly fine before then.
ā
When I try to have my sims hike together in a group they gather to hike, but then just STAND at the entrance to the trails. I'm not sure if they would do this when hiking individually but still this is awful.
Also, it crashed my game once mid-hike
(CM: Multiple posts merged. Check out this post for tips on how to edit and add more to a post.)
I am having the same issues as listed by others. It seems to be linked to group hiking. Sims can hike as expected on their own, but when in a group (2 YA, 1 C), they stand at the top of the stairs and the game will eventually crash.
EDIT: It seems that the issue is due to the stairs. I had a family (same as before) do a hike on the mountain and it was going fine. But when they use stairs in the world, that's when they bunch up and things go wrong again.
I am having the exact same issue and I tested this with zero mods instalIled and it crashed my game as well.
Here is the Last Exception file that I got.
(The site won't let me upload the file directly for some reason, it keep claiming: "The attachment's lastexception.txt content type (text/plain) does not match its file extension and has been removed." So I have just posting it like this.)
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:39:37</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>[cjiang] Error invoking TunableLocatorIdToWaypointGeneratorWrapper.LocatorIdToWaypointGenerator (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 525, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report> <report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:39:37</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>Exception in <function c_api_client_connect at 0x00007FF4CC7149E0>, args: (3, 1000235786198, 10147964403469058, 'Pixell-Doll', 586608716716968091, <built-in method client_connect_completed of NoneType object at 0x000000001EB6C960>, 586608716706892554, 'en-us', False), kwargs: {} AttributeError("'NoneType' object has no attribute 'provided_routing_surface'") (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 183, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 526, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report> <report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:40:01</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>[cjiang] Error invoking TunableLocatorIdToWaypointGeneratorWrapper.LocatorIdToWaypointGenerator (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 525, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report> <report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:40:01</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>Exception in <function c_api_client_connect at 0x00007FF4CC7149E0>, args: (5, 1000235786198, 10147964403469058, 'Pixell-Doll', 586608716716968091, <built-in method client_connect_completed of NoneType object at 0x000000001EB6C960>, 586608716706892551, 'en-us', False), kwargs: {} AttributeError("'NoneType' object has no attribute 'provided_routing_surface'") (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 183, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 526, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report> </root>
I encounter the same issue. It's not a mod issue. They all get stuck at the top of the stair and when i reset them they appear where they were supposed to be in the parkour. If i try to start hiking again from another point it happens again. It's probably the stairs.... It's awful. The hiking is also part of why i bought that expensive DLC. This needs to be fixed soon, not in few years time like in Dine out. I'm not paying for half assed games. Let's update each other if we find a solution guys
About The Sims 4 Bug Reports - Archive
This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 8 years ago
