Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.66.139.1020What expansions, game packs, and stuff packs do you have installed? Everything except Batuu.Steps: How can we find the bug ourselves? Place down "Almost Secure Safety Window" What happens when the bug occurs? The window cutout extends past the window frame leaving a hole above the window.What do you expect to see? The window cutout to be flush with the window frame.Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? YesPlease describe the patch or change you made. Discovered this problem when building. It looks like the cutout for the window is misaligned to the window frame. Have the latest patch, and no custom content. Edit By Crinrict: Added Tag to Title, Adjusted Title

While not the exact same problem, it might be related as the "Almost Secure" Window cutout sticks up above the window on the interior wall. I'm mentioning this here instead of making a new post as it might be prudent for the EA team to check ALL the windows and doors for graphic weirdness. Yeah, a big job but as these problems didn't exist before, then someone should take a look at all these glitches without waiting for modders, whom EA doesn't want to support, to fix the issue.

Product: The Sims 4Platform:PCWhich language are you playing the game in? NederlandsHow often does the bug occur? Every time (100%)What is your current game version number? 1.66.139.1020(64bit)What expansions, game packs, and stuff packs do you have installed? All of themSteps: How can we find the bug ourselves? When you go on viewing level of the sim in play mode, an opening appears above all windows. The opening is as wide as the window itself. You can look right through it from the inside out and see the trees outside for example. What happens when the bug occurs? An opening appears above all windows. The opening is as wide as the window itself. You can look right through it from the inside out and see the trees outside for example. What do you expect to see? A solid wall and the window frame.Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.Did this issue appear after a specific patch or change you made to your system? NoWhen you go on viewing level of the sim in play mode, an opening appears above all windows. The opening is as wide as the window itself. You can look right through it from the inside out and see the trees outside for example.

Months later and it's still an issue with some windows. I just went through all of them (I'm only missing Batuu for packs) and with or without mods installed, it's the same. Discover University, Cats + Dogs, Get Together, Get to Work, Realm of Magic, Spa Day and Moschino all had windows with bad cut outs and/or "scratches". The very worst one is Porthole Peeper, that one looks like someone was trying to chop the window out of the wall with an ax.

The windows and doors from Get together, Realm of Magic and Vampires, are extremely broken. Above all, it concerns the small windows that get a crack when placed, so strong that you can see through.

The Basegame Light Box Window also has a cutout issue.

[OPEN] Several Windows with Cut-Out Issues

28 Replies

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Hoppel785
Seasoned Ace
5 years ago
The windows and doors from Get together, Realm of Magic and Vampires, are extremely broken. Above all, it concerns the small windows that get a crack when placed, so strong that you can see through.
InfiniteVerve
Seasoned Ace
5 years ago
@Hoppel785 great catch! There were posts saying that only some windows (non-cc) from the GT pack were broken, but you have found more. Thanks for posting this.
Hoppel785
Seasoned Ace
5 years ago
Thank you for your answer @InfiniteVerve. I'm slowly despairing, the construction mode has become a disaster. I have a booth by doing all my houses are placed, half of the houses have become unusable due to the broken windows.
peacemaker_ic
5 years ago
The Greatest Craftsman (Rounded) from Seasons EP also has a cutout issue, seen when walking through the door. The curved part of the frame is not cut around.
crinrict
Hero+
5 years ago
Could anyone check the windows to see if anything was done about them ?
Tiko19862
5 years ago
The door and window from the Get Together expansion pack are working again in my game. Several of the base game windows have gaps above them. The gap is only visible from the inside. The window in the picture is the "Almost Secure Safety window" but it also happens with the Octopane and Kitty Corner Casement.
BernKillerAlbino
Seasoned Newcomer
5 years ago
Today is december 8 and im having the same issue with my windows. A gap appears above it as if the window were shorter than the hole. Brought the game last week, already dissapointed by seeing that this is real since September... Unfortunately ive already played more than 2 hours and may not refund it.
fjb792
5 years ago
I'm not sure if this window has always been like this, but one of my windows has this issue. It's called the "Porthole Peeper", and it's from base game. There are white edges along the side of the window and it looks awful. I moved around the window, and it still looks like this.
I have no CC, but do use mods.
I attached a picture of what it looks like.
LilShortyHatter
5 years ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.70.84.1020
What expansions, game packs, and stuff packs do you have installed? All packs to date
Steps: How can we find the bug ourselves? Look at the top of most base game windows. There is a large gap. Especially on the Octopane and classic casement windows.
What happens when the bug occurs? You can see the outside through the gap at the top of the windows, the windows sometimes glitch out and disappear completely.
What do you expect to see? Windows with no gaps at the top and that don't glitch out and disappear.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure

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Edit By Crinrict: Fixed Duplicate Template

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jametaz
5 years ago
Months later and it's still an issue with some windows. I just went through all of them (I'm only missing Batuu for packs) and with or without mods installed, it's the same. Discover University, Cats + Dogs, Get Together, Get to Work, Realm of Magic, Spa Day and Moschino all had windows with bad cut outs and/or "scratches". The very worst one is Porthole Peeper, that one looks like someone was trying to chop the window out of the wall with an ax.