[OPEN] Trash Cans Stop Working on Some Lots
Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.64.84.1220 Wha...
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Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.64.84.1020
What expansions, game packs, and stuff packs do you have installed? Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Cats & Dogs, City Living, Get Together, Get To Work Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat Tiny Living, Moschino, Laundry, Toddler, Vintage Glamor, Romantic Garden, Movie Hangout, Spooky Holiday Celebration
Steps: How can we find the bug ourselves? I assume load the game and try to take out the trash?
What happens when the bug occurs? I cannot click on the trashcans as an adult sim. It will not let me tell a sim to take out the trash. Sims consistently do not take out trash on their own, either. Trash can starts to overflow and cause dirty surroundings with no way to rectify this without deleting the trash can and purchasing a new one.
What do you expect to see? I expect to be able to take out the trash when I have a trashcan and a bin on the lot.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
My sims seem incapable of taking out the trash. They fill up their trashcan but will not empty it. I cannot click on the trashcan to tell them to empty it.
If toddler is selected, I can click on the trashcan for the "what's that?" action. No actions available for adult sim.
@Selkie94 This is for indoor trash cans ?
There's several issue with trash cans that all seem similar:
- https://answers.ea.com/t5/Bug-Reports/OPEN-External-Garbage-Cans-filling-up-without-needed-lot-Trait/td-p/9170182/
- https://answers.ea.com/t5/Bug-Reports/Trash-Cans-Stop-Working-on-Some-Lots/td-p/9305638/jump-to/first-unread-message
There's several issue with trash cans that all seem similar:
- https://answers.ea.com/t5/Bug-Reports/OPEN-External-Garbage-Cans-filling-up-without-needed-lot-Trait/td-p/9170182/
- https://answers.ea.com/t5/Bug-Reports/Trash-Cans-Stop-Working-on-Some-Lots/td-p/9305638/jump-to/first-unread-message
- @crinrict Yes, this is for indoor trashcans, as well as outdoor trashcans. Cannot click on any trashcans.
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
