[PS4/XB1] Opening phone displays flashing circle

Hi there! Every so often on my PS4, this weird green pulsating circle begins to flash towards bottom left. It appears for a few seconds then disappears...30 seconds later it repeats. I can fix it by quitting the game and starting again, but then starts happening an hour or so later! Any ideas?

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.13
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? I’m not sure!
What happens when the bug occurs? A flashing green circle appears above sim display picture in bottom left of console screen. Happens every 30 seconds or so. Still occurs on screen when quitting to main menu.
What do you expect to see? I expect no flashing green circle.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Latest console patch.

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All information provided.

HI @legend001 

I merged your posts to the console forum.

Try the suggestion given.

If it doesn't work, maybe someone here can help you. I doubt it's some kind of bug but rather a more technical issue.

I'll move it back if it does turn out to be a bug.

I think this is definitely a bug - I have attached a video link to demonstrate it. It appears to activate when I click on the in-game phone. The flashing circle then repeats every 20/30 seconds, even appearing in the loading screen when you exit the game! (Video isn't great quality - had to keep it low to upload it)

https://youtu.be/cqUKv7WMoLc

I've also seen this pulsating green circle, but I see it all over the screen. It appears in build when selecting or placing items, also in manage worlds or families. I have seen it flashing in the upper corner during a load screen.  It is like the cursor is prompting you to click something or draw your attention.

I play on Xbox one and I get the same issue. No mods. Just anytime the phone is opened a green circle that flashes in and out appears and continues indefinitely every 30 sec or so. 

I opened the phone to travel to the gym and ever since the phone opened it’s been blinking. 

This has happened to me in the past as well, it is very annoying but semi able to ignore.

it does not effect any performance just visually displeasing.

I might have a fix! Try xonnecconnyour controller to your PS4 again when you have the green circle. Then start using your mouse again. It appears to be caused by the controller or something

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? Nederlands
How often does the bug occur? Every time (100%)
What is your current game version number? 1.15.2.2300 (64Bit)
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? While playing open the ingame phone. Immediately a flashing green circle will appear. It flashes a couple of times and will reappear in about 20 seconds to repeat.
What happens when the bug occurs? The green circle will continue to flash an couple of times and reappears in about 20 seconds. This wont stop and even goes on when going to the main menu
What do you expect to see? When opening the ingame phone I don't expect to see the flashing circle even once
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

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I am using a keyboard and mouse for a few weeks now. But the issue was already present before I switched from controller to keyboard and mouse