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Anonymous's avatar
Anonymous
8 years ago

[PS4/Xbox] Problem with travel - Can't select certain lots

Product: The Sims 4 Platform:Sony Playstation 4 Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What expansions, game packs, and stuff packs ...
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @misskayla86 @kirstycake @Nittzo,

I've joined your threads because you seem to be having the same problem. Please, let me know if it's not the case and I will separate them again.

@Nittzo @misskayla86 would it be possible for you to let us know which are the lots you are unable to reach? I'm leaving here a screenshot of Willow Creek and Oasis Springs so it's easier for you to explain:

Thanks,

-Mai

Anonymous's avatar
Anonymous
8 years ago
Nevermind, it's doing it again 🙄. Exactly same as before.
Can travel everywhere if I do it via the phone. But glitches when going from live mode to manage worlds.
  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Thanks for the information, @kirstycake. I'll forward this to the team so they can check it.

    Would it be possible for you to open a bug report in our Bug reports forum?: https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs  We have a special template there and helps keep things organized. If you do it, I'll merge this topic to the bug report thread so all the information is in the same place.

    No worries if not, I'll take note of this nonetheless 😉

    -Mai

    • EA_Mai's avatar
      EA_Mai
      Icon for EA Staff rankEA Staff
      8 years ago

      Thank you, @kirstycake - as promised, threads merged.

      -Mai

      • zmarie_1's avatar
        zmarie_1
        8 years ago
        I am having the same issue on my Xbox. Where is the resolution to the problem?
    • Anonymous's avatar
      Anonymous
      8 years ago
      It's now January and I am starting to have the exact same problem as they were in November. Does anyone have a solution to it 😔
      • misskayla86's avatar
        misskayla86
        New Traveler
        8 years ago
        What worked for me was going to the main menu, clicking on " switch profile" or whatever it says about changing profiles. Then I selected my same profile (I only have one profile on my Xbox). It ended up working for me, I've had to do it a couple times and it worked every time.

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