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TXFishGirl's avatar
2 years ago

[PS/XB] Scroll bar doesnt exist in build/ buy

  1.  

Product: The Sims 4
Platform:PlayStation 5
Which language are you playing the game in? English
How often does the bug occur? 50-75% of the time i load into build/ buy or change item type

What is your current game version number? 1.70
What expansions, game packs, and stuff packs do you have installed? Every expansion except get famous, HSY, GP Werewolves Realm of magic DHD Strangerville Jungle adventure Parenthood SP Paranormal Nifty knitting Tiny living My first pet
Steps: How can we find the bug ourselves? Enter build/ buy mode
What happens when the bug occurs? no option to scroll
What do you expect to see? I want to be able to build.

Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The most recent patch.

The only way to temporarily fix the issue is to restart the game. Once the issue starts happening it continues to happen. On some game loads it doesnt happen, on others every time i swap items it does.

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  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there @TXFishGirl,

    Could you try adjusting the margins in-game for your TV and let me know if the scroll bar appears for you then? It looks like the margins may be a bit too wide currently. 

    You can find this setting under Game Options-> Other-> Adjust Margins. Let me know how this works for you! 

  • TXFishGirl's avatar
    TXFishGirl
    2 years ago

    Im not sure where you're seeing too wide margins? Nothing is being cut off such as the filter box, house icon in top left etc. 

    I did double check to ensure the margins were correct though and they are. As previously stated, this happens on and off during build mode, im not sure how the margins would be adjusting themselves or how i wouldn't notice other areas stretching and no longer fitting on screen.