Re: [ARCHIVED] Reaper's Rewards: Plumbob icons for Quests no longer available

The plumbobs for the reaper rewards is missing in the top left corner but I can see the rewards tab w/the reaper on it.  I completed the first quest but needed to finish one more task to complete the second.  I have repaired several times.  I have disabled mods but nothing has worked.  I have restarted the game.  It reappear once when I switched households but when I went back to the original household I had started the quests with then it never came back again.

Thank you so much! I tried this and it worked!!

Hello. How do you repair the game? I have a PC and the EA App. 

I tried doing this, but it didn't help. I've had issues where the pop up for one of the quest lines disappeared before I was done and the other started over. I tried completing the one that started over, but the game didn't recognise that I had finished enough to get the last two rewards. I don't want to miss out on the lot trait, so please help me. I've turned off my mods and deleted the file that you said to, but it still isn't working. 

Note: I tried both methods listed in comments in this chain. Neither worked.

I have tried everything outlined in these posts and have tried new saves over and over and nothing works. I cannot play this challenge at all, and it’s very aggravating that something like this is completely unusable. 

For me the white rectangle is there with the grim icon and the "help" question mark button.

So if i take my custom content off the game and delete the localthumbcachefile will all my game stay the same?

And when you say "repair your game" how does one do that?

Sorry if you've already answered, I couldn't find the same question and it's the first time that my game lags.

where do find localthumbcachefile??

I have this same issue but I'm on a ps5. What do I do?

This worked! thank you!!

I am STILL aving this problem, on the console. 

I have made sure that my system and game both is up to date, and have also made sure that I have the new hot fix feature (I forget what its called, sorry lol) turned on so I get all of the updates or fixes as soon as possible. 

I logged in this morning to make sure, and still my task list is nonexistent. 

Since I can't move files and also not have better build buy that allows the debug, the only thing I could try is deleting my file on my Xbox (though kept it everywhere else), and it did not work.

I still have nothing, I’m honestly just hoping they fix it before the event ends I didn’t get to play the 1st or 2nd week at all. 

@EA_Cade  I couldn't reply to your request for copies of the data file. i created mine into a txt file, since the post you referenced just said to upload txt file. I hope this is what you're looking for. Let me know if you need additional information. Okay the txt file wont upload, i will have to work on whats going on with my computer. 

Yeah, here I am, having the same issue. Yesterday I have repaired it (I had outdated TOOL mod), was happy to play and finally take a part in this event - it worked until I came into CAS. Then after it, event again broke itself... just having grim reaper icon, tasks gone. I have tried method with removing accountDataDB - but it was still the same. New save also gave me nada. I am so upset, don't know what to do more... my biggest wish is that EA could repair this in upcoming patch. Oh dear lord, please. 💔


---------------------------------------------

Hear my prayers.

Product: The Sims 4
Platform: Xbox One S
Which language are you playing the game in?

English
How often does the bug occur? Every time (100%)
What is your current game version number?

2.0.2.2310
What expansions, game packs, and stuff packs do you have installed?

artists studio, backyard stuff, bathroom clutter, blooming rooms, book nook, bust the dust, castle estate, cats and dogs, city living, cool kitchen, cottage living, country kitchen, cozy bistro, crystal creations, dine out, discover university, dream home decorator, eco lifestyle, everyday clutter, first fits, for rent, get famous, get to work, get together, goth galore, greenhouse haven, growing together, grunge revival, heartbreak happens (digital content), high school years, home chef, incheon arrivals, industrial loft, island living, jungle adventure, kids room, laundry day, lovestruck, luxury party, modern luxe, moonlight chic, mooching stuff, movie hangout, first pet, wedding stories, nifty knitting, paranormal, parenthood, pastel pop, perfect patio, poolside splash, realm of magic, riviera retreat, romantic garden, seasons, simtimates collection, snowy escape, spa day, spooky stuff, storybook nursery, stranger like, tiny living, toddler stuff, urban homage, vampires, vintage glamour, werewolves, life and death + macabre momentos (digital content) ***PREORDERED

Steps: How can we find the bug ourselves?

Summoning the grim reaper, events tab that contained the quests shortly vanished permanently. Deleting and reinstalling game does not resolve. Starting new save does not resolve. Clearing consoles cache does not resolve..

What happens when the bug occurs?

Events tab for Grim quests vanishes permanently.

What do you expect to see? 
Events tab with Grim quests.

Have you installed any customization with the game, e.g. Custom Content or Mods? No

Did this issue appear after a specific patch or change you made to your system? Unknown

Moving the file to the desktop was the piece I was missing, it fixed my game and I was stuck on week 1!

Hello! 

I’m having a similar issue on PS5. I was able to complete tasks in the first week but when it got to the end of assistant to the grim reaper it disappeared. I managed to complete A Call Away. 

Now I have the little reaper button but not tasks. I have earned some experience so I’ve unlocked up to Scare Seeker. 

There are no updates for the PS5. I’ve tried changing household and changing world but this hasn’t fixed the issue. 

Same issues. Super irritating after the whole Happy at Home event. I see the little Grim icon, but no plumbobs after receiving the ambrosia letter. Tried all the suggestions but nothing worked.

I disabled all mods, started a brand new game, never paused it, and I still have no tasks and no plumbob. The reaper icon is there and takes me to the event rewards but I can't progress any further.

https://youtu.be/DlqhCCHhZrU?si=7kqe_WwJJOLrpCIK

Fix

Console players here, I'm starting to get worried I'll miss out on event, is there a solution that doesn't involve files?

What did you do?