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Mysterous_Lady's avatar
Mysterous_Lady
4 years ago

Re: [FIXED] Can′t use split from household and move/LE: add_knows_career

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.42
What expansions, game packs, and stuff packs do you have installed? I have the expansion packs: Snowy Escape, Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Cats and Dogs, City Living, Get Together, and Get to Work. I have the game packs: Dream Home Decorator, Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, and Outdoor Retreat. I have the stuff packs: Paranormal, Nifty Knitting, Tiny Living, Moschino, My first Pet, Kids Room, Backyard, Vintage Glamour, Toddler, Laundry Day, Romantic Garden, Movie Hangout, Spooky, Cool Kitchen, Holiday Celebration, and Grim's Ghoulish Guitar. I also have the Country Kitchen kit.
Steps: How can we find the bug ourselves? Go to the sims phone and click on the "Split from household and move" option.
What happens when the bug occurs? I try to move out my sim from her household by clicking the "Split from the household and move" button on her phone, and she calls the phone but it never gives me the pop-up screen to move her.
What do you expect to see? I expect to see the pop-up screen to move my sim.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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I try to move out my sim from her household by clicking the "Split from the household and move" button on her phone, and she calls the phone but it never gives me the pop-up screen to move her. 

How do I fix this?😕

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  • valohim666's avatar
    valohim666
    4 years ago

    @Mysterous_Lady  Not sure what the problem is, but this reminds me of an issue I had a while back. After having 2 sims get married that didn't already live together, it would bring up the display asking about moving them in together. After that though the screen to actually move them in wouldn't appear, and the spouse that wasn't already part of the active household would just leave with the guests. I thought I would mention that because it sounds really similar, and so I can't help but wonder if the issues are related somehow.

    I do have one suggestion that may help temporarily, have you tried using Manage Worlds to move them out? If you need help figuring out how to do it, let me know and I can go through the process for you. The results will be the same too. You will be able to split them from the current household, then either move them into another household or give them their own household.

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago
    @Mysterous_Lady I merged your post with another thread.

    Can you check if the pop-up appears if you try to split another family ?
  • mohammadali118's avatar
    mohammadali118
    4 years ago

    Splitting from the 'manage world' also did not help.. 

    I manage to split after so many try by using on the computer and click on household and split..hope this will help..

    (I also experienced the animation of sims taking out phone and tap to split..and also trying to split from manage world and household but no luck, but by clicking on the computer to split work)

    (CM: Multiple posts merged. Check out this post for tips on how to edit and add more to a post.)

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