I'm having the same issue - I try to use the phone to move two sims out, but it will only allow the sim who is on the phone to move - when I try from manage worlds, I cannot transfer any sims into a new household.
What I ended up having to do is have one sim move out to a new house, and then move the other one to join them.
So, there's a workaround, but I shouldn't have to use it.
Hello,
I have the same problem on the console (Xbox One S).
Let's see how long it takes EA to fix this problem.
This has been an issue since july for a lot of us, and its still not fixed yet. Hoping it's done soon because its really a huge part of the game.
Product: Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.110.294.1020 DX11
What expansions, game packs, and stuff packs do you have installed? Several
Steps: How can we find the bug ourselves? Go to manage households, select a family, and click on the transfer sims between households button. Next, in this order, click on 'create new household' and select a sim to move.
What happens when the bug occurs? The arrow keys don't work and either say 'transferring is not allowed' or 'no sim selected' when a sim is selected after doing the steps above. (They can still move in with existing households no problem, though.)
What do you expect to see? The arrow keys to work as expected.
Have you installed any customization with the game, e.g. Custom Content or Mods? Had them in, but have tested the issue after removing them. No change.
Did this issue appear after a specific patch or change you made to your system? Guessing the October 22nd update between the grim event and the life and death expansion pack release.
I am providing a screenshot on a vanilla game (mods are turned off in the menu, no Better Build/Buy either) and on a fresh new save file. Tried splitting the Pancakes and moving Elisa out to a new household, but the arrows are grayed out, meaning I can't move her out.
Trying to move a sim out to an already existing household works, it's only when it's a new household selected that the arrows to transfer don't work.
Even without mods there is a issue moving sims from a household to a vacant lot, when selecting the family members the move arrows do not work and are greyed out this prevents any chance of moving the family members between lots. It also prevents the player from having family members move to another house one they have gotten old enough thus creating a family tree arc in a neighbourhood. This is with the latest expansion (Life and Death) as well and no mods are present its just a vanilla game, what I want to know is when will it be fixed?
