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luciahutan310's avatar
luciahutan310
7 years ago

Re: [FIXED] Sims in Family Tree Disappearing

Hello, I would like to ask for help too.

My sim family has 13th generation and I discover that my family tree is broken since last patch on April (I guess so because until that time works everything fine). First what happend was blank space instead woman in my 1st generation (I cannot see her photo or name, I cannot click on her) and one of my sim who never had children in 6th generation disappear completely (her 2 sisters with family I can see as norrmal in family treel). Now everytime on Saturday around 3-4am in game disappear all members of my 1st and 2nd generation (around 13 sims). There is no blank space, its like they never exist before. I tried to go back with saves, I played for one sim week and again - on Saturday at 3am was family tree broken.

All these sims who are gone are dead long time ago, I never play for ghost, never add them to houselhold, they usually died and disapper by the time. After that I destroys the urn and graves.

As I wrote until now my game worked quite good (compared TS3) and this bug made my gaming useless, I hope so much it will be possible to find solution for it.

Also can be important to say I turn off ageing for all sims except mine so I dont think its culling problem, I should have "enough space" there.

Thanks a lot for any answer.

P.S. I never used Custom Content or Mods in my game.

5 Replies

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  • crinrict's avatar
    crinrict
    Hero+
    7 years ago
    There's no real solution atm but if you could provide a save from before it happened, that could help.
  • classybananasala's avatar
    classybananasala
    Seasoned Adventurer
    6 years ago

    Product: The Sims 4
    Platform: Mac
    Which language are you playing the game in? English
    How often does the bug occur? Often
    What is your current game version number? 1.56.55.1220
    What expansions, game packs, and stuff packs do you have installed? Everything to date except for Vampires and Realm of Magic.
    Steps: How can we find the bug ourselves? Go to the Villareal-Ward family in Judith Ward's lot and look at Bennedict Broke's family tree. When the save is first opened, there is a full family tree going back to Judith Ward. But every time I do anything from here on, her family tree glitches. Firstly, generally Judith Ward's generation disappears (screen shot 2), and all great-grandparents glitch so their siblings are removed and they are shown alone in the tree when you interact with them. Then next minute another glitch: all great grandparents are faceless (screen shot 3).

    What do you expect to see? The family tree going back to 2x great grandmother Judith Ward (screenshot 1 attached)
    Have you installed any customization with the game, e.g. Custom Content or Mods? No. I have unintentionally downloaded sims from the gallery that may have had cc in the past but not in this save, and I don't turn cc on.
    Did this issue appear after a specific patch or change you made to your system? No

    My save is here (along with the 3 screenshots): https://www.dropbox.com/sh/vxdlkv0fobsa8yz/AADlHslO6r1aBXKRM0L5Z8Xma?dl=0

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