Re: [XB] Loading Screen Frozen When Trying To Start Game

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Hello.

Here's another workaround you can try for this issue:

1. Go to Manage Game & Add-ons > The Sims 4 > Saved Data
2. Delete Reserved Space
3. Launch Sims 4 again

If that doesn't fix it, you can try the steps to "Physically power cycle the console" on this page: https://support.xbox.com/en-US/help/hardware-network/power/restart-or-power-cycle-console

And if that doesn't fix it either, you can try re-installing Sims 4 and all DLC packs.

If none of the above fixes it, then something else is going on.  The team has not been able to reproduce the issue being described on this thread, but is continuing to look into it.

EDIT by crinrict: Added solution banner