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Re: [OPEN] Gallery freezes game

@SimQARobo I am hardwired as I used to work from home to highspeed internet with an ethernet cable. I've tried this fix before and it didn't work. I've tried taking my tray folder completely out b/c I thought it was b/c I had too much in there, also didn't work. NOW the gallery freezes (and let's be clear, I'll wait 2-3 minutes and at that point, it's frozen) when I try to share or showcase creations - doesn't seem to matter if they are households or builds. It will freeze so I have to save and exit, then when I get the game reloaded and share it, it shares twice. What is going on? Sorry I answered your questions without bullets, but I think I answered all of them 🙂

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  • mysticfairy1's avatar
    mysticfairy1
    New Adventurer
    4 years ago

    Hi!

    I have the same issue. I've noticed that it especially happens if I am active on the gallery. I wait several minutes before restarting Sims. I can take all those steps but they are not working for anyone else, so...

    Thanks!

  • SimQARobo's avatar
    SimQARobo
    Legend
    4 years ago
    @MadameNordica Thanks for the info 🙂 . Just to be sure - did you try moving the entire \Documents\Electronic Arts\The Sims 4\ folder, or only the Tray folder?
  • MadameNordica's avatar
    MadameNordica
    Rising Ace
    4 years ago
    @SimQARobo I've tried it both ways. No difference. I've tried the entire folder, the tray only and my saves only.
  • MadameNordica's avatar
    MadameNordica
    Rising Ace
    4 years ago
    @SimQARobo I can - it just takes forever and I cannot sort by ppl I'm following.

    re: actions - no this faving is NOT the only action that I freeze up on - sometimes it is sharing or saving my own households or builds. It doesn't seem to have any rhyme or reason to lot type, household or whatever.

    Commenting works ok, but I have arthritis in my hands, so I prefer to fave over typing a comment because then I can play longer, so for me this is an ACCESSIBILITY thing.

    Sometimes when it freezes during upload it uploads twice or the og upload doesn't show up in my catalog so I upload again.

    most times now when I am able to view gallery sorted by ppl I follow, it won't show that I've faved anyone, even though I have. I sometimes end up UN faving households or builds b/c of that. You can imagine how that makes the creators I'm unfaving feel. It's pretty rotten.

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