Forum Discussion

MaddogJane's avatar
MaddogJane
Seasoned Traveler
3 years ago

Re: [ARCHIVED] [MAC] Makeup/skin tone sliders don't work when sliding to the left

@crinrict I removed all my cc and repaired the game, and still had the bug, someone on reddit told me to remove my cache too, so I tried that, I still have the bug.

15 Replies

Replies have been turned off for this discussion
  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @MaddogJane I did some testing and the question is: did it work in all cases before ? For me it depends a bit on the makeup I'm using. Some even have those two disabled. I find it also very subtle for some.

    I don't know if they forgot to disable some of them or if it's indeed not doing anything.
  • I'm having the same issue, and it's also affecting the skin sliders aswell. I'm on mac, I've gotten rid of my mods, repaired the game, deleted cache, etc. But the sliders will just not work when dragged do the left, so now can't darken skin and make up that I was previously able to darken. I don't know when the problem started exactly, but I noticed it after the new update. 

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @ThatSimsPlayer75 For the skin, are you using cc skin sliders that don't work or you mean if you pick a dark color it doesn't work ?
  • I mean that if I choose a skin color (base game) and try to use the “slide to customize color” feature, when dragging it to the left it doesn't change the skin tone at all. I can attach some images if that’ll be helpful.

  • mrz428's avatar
    mrz428
    Rising Scout
    3 years ago

    @crinrictSame here. I play on a macbook too. I cannot drag the skin tone sliders to the left at all as it doesn't do anything. I thought the new update would fix this, but I guess this is solely a mac issue, and they apparently added "support" for Apple silicon laptops....

    BTW, it does not seem to be a CC issue, rather a CAS issue

  • @mrz428 @MaddogJane @ThatSimsPlayer75 @mightyspritesims @LilzCatt 

    It would really help if you could please identify your machines by providing all the information from Apple > About This Mac (not the serial number). It helps because we can then see what machines it is affecting and if there is a common hardware/OS between them all. This is more productive than wild speculation. Let's provide these specs to help each other and possibly EA if it is indeed a Mac bug.

  • mrz428's avatar
    mrz428
    Rising Scout
    3 years ago

    Here are my laptop specs:


    Macbook Air

    M1, 2020

    Chip: Apple M1

    Memory: 8 GB

    Startup Disk: Macintosh HD

    macOS: Ventura 13.3.1

  • ceesimser's avatar
    ceesimser
    3 years ago
    @Bluebellflora

    Macbook Air, M1 2020
    Chip: Apple M1
    Memory: 8GB
    macOS: 13.1

    I also had this problem start after the last update, without CC.
  • MaddogJane's avatar
    MaddogJane
    Seasoned Traveler
    3 years ago

    Chip Apple M1

    Memory 8 GB

    Startup disk Macintosh HD

    MacOS Ventura 13.3.1

  • mightyspritesims's avatar
    mightyspritesims
    Legend
    3 years ago

    No problem @Bluebellflora here y'go 🙂

    I am not impacted by this bug that I have noticed

    MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)

    1.4 GHz Quad-Core Intel Core i5

    8 GB 2133 MHz LPDDR3

    Intel Iris Plus Graphics 645 1536 MB

  • KTSimCreations's avatar
    KTSimCreations
    Seasoned Scout
    3 years ago
    @Bluebellflora This bug is also occurring on my MacBook Pro (M2, 2022), MacOS Ventura 13.4. I play on Windows and Mac, and I only encounter the bug on Mac.

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,620 PostsLatest Activity: 11 years ago