Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.90.375.1020
What expansions, game packs, and stuff packs do you have installed? All Except FFK
Steps: How can we find the bug ourselves? If you try to plan an excursion event for the mt. komorebi, you can't select the Onsen as the starting point and shows the generic llama. (Older saves are affected)
What happens when the bug occurs? The Excursion is unable to be set as the onsen, and the event isn't planned due to a lack of location
What do you expect to see? Being able to select the onsen as a starting point
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

(I filled out the bug report only with information that was an issue at the time)

I found a fix for the mountain excursion showing up as a generic llama when planning an excursion event in advance, making the event unplayable. even with the latest patch. (This is different from the older thread where it was canceled)

This is only if you've tried everything thing to fix it as this is a last resort and you don't want to start over.

You'll have to disable the pack and reenable it.

Before you do this, Make sure you back up your save in case something happens, this is important! You also have to make sure you load the save so when the ep is disabled, it won't remove any assets from your sims or your sims house.

You'll lose any relations you have in Mt. Komorebi, so if you married, divorced, or spoke to any of the residents, ties won't stay since they were linked to that world (but if you move them out before you do this, they'll be fine, they have to be in families that are marked as played or they will be deleted, I've made sure) If you don't care about this, you can ignore this.

1) Make a backup save so it's the main one you see on the main menu

2) Open origin, click on the game and select game properties, select the advance options tab and locate the command line argument.

3) Type in -disablepacks: without quotes and the number is EP10 without spaces

4) Open the sims 4 and click resume it'll open as a load save screen, select the save with the missing pack data, it'll warn you the game might be unplayable if you save it in this state, that's fine, don't 'play' the family household, just save and quit (don't select a sim to resume gameplay is what I mean by 'play' in this instance)

5) Open back up Origin and get rid of the command line EP10 and reopen the game

6) Open the file you back up and saved over, if you've done everything right, it'll be fixed. Make sure to delete the families of Mt. Komorebi that were placed into this world or you'll have doppelgangers walking around (and if you want, you can place them back in their respective homes, but that's up to you)

I think what happens is something gets corrupted with new packs on older saves and disabling it fixes whatever went wrong. the little icon shows as generic when it's set up on the calendar, but the event works as planned and can be completed. (I did add a picture with the generic llama on the map, my guess is that it's supposed to show a rock climbing icon)

I don't know if anyone else was having this problem, I didn't notice it on the boards but I figured I'd put it out for people that do.

Edit By Crinrict: Adjusted Title

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.90.375.1020
What expansions, game packs, and stuff packs do you have installed? All Except FFK
Steps: How can we find the bug ourselves? If you try to plan an excursion event for the mt. komorebi, you can't select the Onsen as the starting point and shows the generic llama. (Older saves are affected)
What happens when the bug occurs? The Excursion is unable to be set as the onsen, and the event isn't planned due to a lack of location
What do you expect to see? Being able to select the onsen as a starting point
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

(I filled out the bug report only with information that was an issue at the time)

I found a fix for the mountain excursion showing up as a generic llama when planning an excursion event in advance, making the event unplayable. even with the latest patch. (This is different from the older thread where it was canceled)

This is only if you've tried everything thing to fix it as this is a last resort and you don't want to start over.

You'll have to disable the pack and reenable it.

Before you do this, Make sure you back up your save in case something happens, this is important! You also have to make sure you load the save so when the ep is disabled, it won't remove any assets from your sims or your sims house.

You'll lose any relations you have in Mt. Komorebi, so if you married, divorced, or spoke to any of the residents, ties won't stay since they were linked to that world (but if you move them out before you do this, they'll be fine, they have to be in families that are marked as played or they will be deleted, I've made sure) If you don't care about this, you can ignore this.

1) Make a backup save so it's the main one you see on the main menu

2) Open origin, click on the game and select game properties, select the advance options tab and locate the command line argument.

3) Type in -disablepacks: without quotes and the number is EP10 without spaces

4) Open the sims 4 and click resume it'll open as a load save screen, select the save with the missing pack data, it'll warn you the game might be unplayable if you save it in this state, that's fine, don't 'play' the family household, just save and quit (don't select a sim to resume gameplay is what I mean by 'play' in this instance)

5) Open back up Origin and get rid of the command line EP10 and reopen the game

6) Open the file you back up and saved over, if you've done everything right, it'll be fixed. Make sure to delete the families of Mt. Komorebi that were placed into this world or you'll have doppelgangers walking around (and if you want, you can place them back in their respective homes, but that's up to you)

I think what happens is something gets corrupted with new packs on older saves and disabling it fixes whatever went wrong. the little icon shows as generic when it's set up on the calendar, but the event works as planned and can be completed. (I did add a picture with the generic llama on the map, my guess is that it's supposed to show a rock climbing icon)

I don't know if anyone else was having this problem, I didn't notice it on the boards but I figured I'd put it out for people that do.

Edit By Crinrict: Adjusted Title

@Neechan1 To be sure, you're still getting the issue with new save games or just the ones that are already bugged ?

Bit unsure cause you say this is to fix affected saves. If the fix didn't fix old saves but it's not happening in new save, this isn't really a new bug that needs reporting and is probably better of in another forum so just making sure you're not reporting this as still happening on new saves.

@Neechan1 To be sure, you're still getting the issue with new save games or just the ones that are already bugged ?

Bit unsure cause you say this is to fix affected saves. If the fix didn't fix old saves but it's not happening in new save, this isn't really a new bug that needs reporting and is probably better of in another forum so just making sure you're not reporting this as still happening on new saves.

Sorry, I tried to make the original post as concise as possible, but I guess it still got confusing, sorry about that.

I only got this bug on older saves that were played more often, to the effect that it was my main save.

But if it was a save not touched on in a while, it doesn't even present itself on them, even on new saves within the latest patch (but the harmless bug of the llama being generic on the calendar is still present, even without mods. But that's for another topic)

I believe regardless of how rare this was, I should still report it because it was still a bug that affected the gameplay of an event and because the latest patch did nothing to fix it.

Since I made a few BU's of my main save, I was able to get back to when I was having this bug.

I attached a picture of what it did look like before I did what I did.

To mention, I could make an excursion, but once it was made and the time came, it brought you back to the world select, and if you try to play it or another family in the save while the group is in the void, it enters a loading screen for quite a bit, then states it failed to load and you should rest the game. If you try to play the game in this state it enters an endless loading screen, the only fix being to hard quit the game.

The LE.txt generated by the game gave this error

[manus] Error during shutdown of service zone_modifier_service. This will likely cause additional errors in the future. (KeyError: 'get_current_venue() Lot instance not found:')

Better exceptions report by tmex states this:

\"[manus] Error during shutdown of service zone_modifier_service. This will likely cause additional errors in the future. (KeyError: 'get_current_venue() Lot instance not found:')

and MCCC:

Last Module Called: build_buy.py

Last Function Called: get_current_venue

Error message: [manus] Error during shutdown of service zone_modifier_service. This will likely cause additional errors in the future. (KeyError: 'get_current_venue() Lot instance not found:'), CategoryID: build_buy:395

I know 3 party mods aren't usually a good source, but when both report the same issue, I figured i'd mention it

To answer the question at the end, it doesn't happen on new saves, only the generic llama on the calendar if you plan ahead, but that's a harmless bug. Don't know if it's worth reporting.

Sorry, I tried to make the original post as concise as possible, but I guess it still got confusing, sorry about that.

I only got this bug on older saves that were played more often, to the effect that it was my main save.

But if it was a save not touched on in a while, it doesn't even present itself on them, even on new saves within the latest patch (but the harmless bug of the llama being generic on the calendar is still present, even without mods. But that's for another topic)

I believe regardless of how rare this was, I should still report it because it was still a bug that affected the gameplay of an event and because the latest patch did nothing to fix it.

Since I made a few BU's of my main save, I was able to get back to when I was having this bug.

I attached a picture of what it did look like before I did what I did.

To mention, I could make an excursion, but once it was made and the time came, it brought you back to the world select, and if you try to play it or another family in the save while the group is in the void, it enters a loading screen for quite a bit, then states it failed to load and you should rest the game. If you try to play the game in this state it enters an endless loading screen, the only fix being to hard quit the game.

The LE.txt generated by the game gave this error

[manus] Error during shutdown of service zone_modifier_service. This will likely cause additional errors in the future. (KeyError: 'get_current_venue() Lot instance not found:')

Better exceptions report by tmex states this:

\"[manus] Error during shutdown of service zone_modifier_service. This will likely cause additional errors in the future. (KeyError: 'get_current_venue() Lot instance not found:')

and MCCC:

Last Module Called: build_buy.py

Last Function Called: get_current_venue

Error message: [manus] Error during shutdown of service zone_modifier_service. This will likely cause additional errors in the future. (KeyError: 'get_current_venue() Lot instance not found:'), CategoryID: build_buy:395

I know 3 party mods aren't usually a good source, but when both report the same issue, I figured i'd mention it

To answer the question at the end, it doesn't happen on new saves, only the generic llama on the calendar if you plan ahead, but that's a harmless bug. Don't know if it's worth reporting.

@Neechan1 It might be very difficult to fix it for existing saves so it's probably a trade-off

Leaving this to EA to decide if they want to look further into it.

Going to adjust your title to make sure it doesn't sound like a solution rather than a bug report for existing saves.

For the llama pic in the calendar, probably best if you make a separate report for that.

@Neechan1 It might be very difficult to fix it for existing saves so it's probably a trade-off

Leaving this to EA to decide if they want to look further into it.

Going to adjust your title to make sure it doesn't sound like a solution rather than a bug report for existing saves.

For the llama pic in the calendar, probably best if you make a separate report for that.

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Version 1.91.205.1220
What expansions, game packs, and stuff packs do you have installed? Expansions: Get to Work, Get Together, City Living, Cats & Dogs, Get Famous, Discover University, Snowy Escape, Cottage Living Game Packs: Spa Day, Dine Out, Dream Home Decorator Stuff Packs: Movie Hangout, Vintage Glamour, Fitness, Tiny Living
Steps: How can we find the bug ourselves? Make a Sim plan mountain climb excursion social event through phone or calendar, select sims, and when you're about to select a location generic lot/llama icon will be greeting you.
What happens when the bug occurs? The game takes me to the 'manage world' screen without having my sims. If I click Sutefani Onsen Bathhouse, the options are either Build or Visit. If I select my Sims to visit the Onsen, the loading screen never ends and it crashes my game.
What do you expect to see? I want my sims able to successfully start mountain climb excursion.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

This bug has been going on for years. I stopped playing many times because of this, I read that it's fixed and so I started playing again. But apparently, it isn't.

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Version 1.91.205.1220
What expansions, game packs, and stuff packs do you have installed? Expansions: Get to Work, Get Together, City Living, Cats & Dogs, Get Famous, Discover University, Snowy Escape, Cottage Living Game Packs: Spa Day, Dine Out, Dream Home Decorator Stuff Packs: Movie Hangout, Vintage Glamour, Fitness, Tiny Living
Steps: How can we find the bug ourselves? Make a Sim plan mountain climb excursion social event through phone or calendar, select sims, and when you're about to select a location generic lot/llama icon will be greeting you.
What happens when the bug occurs? The game takes me to the 'manage world' screen without having my sims. If I click Sutefani Onsen Bathhouse, the options are either Build or Visit. If I select my Sims to visit the Onsen, the loading screen never ends and it crashes my game.
What do you expect to see? I want my sims able to successfully start mountain climb excursion.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

This bug has been going on for years. I stopped playing many times because of this, I read that it's fixed and so I started playing again. But apparently, it isn't.

@crinrict It's an existing save. I tried with a new save and unfortunately the same result.

@crinrict It's an existing save. I tried with a new save and unfortunately the same result.

---

@crinrict wrote:
@sbuxnyExisting saves are known to still be bugged.

I tested a few new saves and these were all fine for me (except a llama picture in the calendar).

Are you planning through calendar or phone ? Did you repair your game ?

When you tried a new save, did you try a new Sim ?

---

I tried once again with a new save & sim and it worked! Although I want to play it with my existing legacy save. What if I upload my existing sims and their house lot to the library, and start a new save? Will I be able to move them back again to my existing save without disruptions once I complete the excursion?

I tried to plan both through calendar and phone; and repaired my game but it didn't work with the existing save.

---

@crinrict wrote:
@sbuxnyExisting saves are known to still be bugged.

I tested a few new saves and these were all fine for me (except a llama picture in the calendar).

Are you planning through calendar or phone ? Did you repair your game ?

When you tried a new save, did you try a new Sim ?

---

I tried once again with a new save & sim and it worked! Although I want to play it with my existing legacy save. What if I upload my existing sims and their house lot to the library, and start a new save? Will I be able to move them back again to my existing save without disruptions once I complete the excursion?

I tried to plan both through calendar and phone; and repaired my game but it didn't work with the existing save.

---

@crinrict wrote:
@sbuxnyI'm merging your post with the thread for existing saves then.

Check OP's thread. They have a suggestion on how to solve.

---

One of the two sims that I plan to send on the excursion is Mt. Komorebi local Kaori Nishidake, fiancee of my main sim. Their house lot is in Mt. Komorebi world as well. So even temporarily disabling the pack will affect their relationship and the relationship with the extended family. Probably won't affect her skills once I download her back from the library. I will look into this on the weekend when I have time. 

Thank you for your guidance @crinrict

---

@crinrict wrote:
@sbuxnyI'm merging your post with the thread for existing saves then.

Check OP's thread. They have a suggestion on how to solve.

---

One of the two sims that I plan to send on the excursion is Mt. Komorebi local Kaori Nishidake, fiancee of my main sim. Their house lot is in Mt. Komorebi world as well. So even temporarily disabling the pack will affect their relationship and the relationship with the extended family. Probably won't affect her skills once I download her back from the library. I will look into this on the weekend when I have time. 

Thank you for your guidance @crinrict