Product: The Sims 4Platform:Xbox Series SWhich language are you playing the game in? DeutschHow often does the bug occur? Occasionally (10% - 49%)What is your current game version number? 1.61.36.2300What expansions, game packs, and stuff packs do you have installed? I have every available pack and expansions(not high school)Steps: How can we find the bug ourselves? Place a window on a wall.What happens when the bug occurs? At some point the wall suddenly bugs into the window. You only can se the fram normal. If you live in a apartment you cant delete the window to fix itWhat do you expect to see? Normally its see troughHave you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure Often when i build normally and place a window on a wall, the wall bugs into the window. I can see the fram normally but the glass part is gone. You can fix it by deleting the window and adding it again but with apartments you cant do that. So you will need to start your home new. I dont know what the cause is. It also happens in an apartment where the walls and windows are not replaceable. Edit By Crinrict: Added Tag to Title

Under investigation. Accepting as solution for visibility purposes only. Hello. If anyone is still seeing this issue (without mods or cc): What platform are you on? If you're on PC or Mac, what graphics card do you have? What graphics settings do you have? Are you willing to share save files? If so, instructions are here: http://x.ea.com/74420

This has just happened to me with an apartment window. Tried to click undo but no joy.I've saved and quit, as I was right at the end of the renovation, I'll check back tomorrow and hopefully the window has reappeared.This has been happening with lots of windows and doors on other builds but when it happens in apartments, there's nothing that can be done to rectify it.I play on XBox Series X.

I have this problem too on PC. The window will kind of clip so it's like the glass isn't in the frame. The problem in game can be resolved by using the swatch picker tool or by moving the window. It happens usually in regular lot builds but the image attached is an instance of it happening on an apartment window that is immovable. I would say this happens at least once every time I build, and for bigger lots can happen multiple times especially if I've just loaded into the game. This has happened when I have CC installed and also when I don't have CC installed.It seems to mostly happen with I have used bb.moveobjects on a build or currently have it on. I currently have installed all EPs, All GPs except JTB, All SPs expect Luxury Party Stuff, and for Kits I have Little Campers, Moonlight Chic, Blooming Rooms, Country Kitchen, Throwback Fits, Industrial Loft, Incheon Arrivals, Desert Luxe, Decor to the Max

*bump*This applies to doors too! So probably anything that makes a cut-out in the wall, arches, doors, windows, all the same.Any fellow builders have a mod free save to share? This is something that's been going on for long enough and probably on all platforms? (At least I and several others I know of are on pc)I'm currently building with TOOL and way too stressed to start a fresh save right now just to showcase this bug. 😞

Still having this issue as of today. Playing on PC, and it has happened both with and without any CC in the game.ISSUE: Doors & Windows are glitching so that only the frame is visible, and the section that should be a wall cutout is filled by the wall. Picking up the door/window as if to move it automatically fixes the issue, as does selecting a different swatch, and it seems to occur in greater concentration near where you have recently been placing items on the lot.

Wall bugs into Window | EA Forums

15 Replies

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crinrict
Hero+
3 years ago
@Slayerqueen02 Could you add a picture ? Does this happen with any window or only specific ones ?
Slayerqueen02
3 years ago
Hi, sadly i cant upload a picture. It always says that there is an error when i try to upload it. But it happens with every window.
crinrict
Hero+
3 years ago
@Slayerqueen02 You might need to size them down or you could upload somewhere else and link.
Slayerqueen02
3 years ago
Bin gerade erst nach Hause gekommen. Anscheinend durch den Neustart des Spieles wurde der Bug behoben.
Konnte ihn aber wieder machen. Man muss erst das Fenster und dann eine Tapete setzen, dadurch kommt dieser Bug
Slayerqueen02
3 years ago
@Slayerqueen02 I forgot this is English 🤦🏽‍♀️ So in English you need to first place the window on a wall and than put color on the wall. Then the bug occurs
crinrict
Hero+
3 years ago
@Slayerqueen02 Could you keep your posts in english here ? Thanks.

Thanks for the pic though.

That looks like an old issue or a cc one but since you're on console it has to be something different.
MogSimmer
3 years ago
I have this problem too on PC. The window will kind of clip so it's like the glass isn't in the frame. The problem in game can be resolved by using the swatch picker tool or by moving the window. It happens usually in regular lot builds but the image attached is an instance of it happening on an apartment window that is immovable.
I would say this happens at least once every time I build, and for bigger lots can happen multiple times especially if I've just loaded into the game.
This has happened when I have CC installed and also when I don't have CC installed.
It seems to mostly happen with I have used bb.moveobjects on a build or currently have it on.
I currently have installed all EPs, All GPs except JTB, All SPs expect Luxury Party Stuff, and for Kits I have Little Campers, Moonlight Chic, Blooming Rooms, Country Kitchen, Throwback Fits, Industrial Loft, Incheon Arrivals, Desert Luxe, Decor to the Max
TheSimsDirect
The Sims Team
3 years ago
Under investigation. Accepting as solution for visibility purposes only.

Hello.

If anyone is still seeing this issue (without mods or cc):

What platform are you on? If you're on PC or Mac, what graphics card do you have?

What graphics settings do you have?

Are you willing to share save files? If so, instructions are here: http://x.ea.com/74420
siirysiir
Seasoned Ace
3 years ago
*bump*
This applies to doors too! So probably anything that makes a cut-out in the wall, arches, doors, windows, all the same.
Any fellow builders have a mod free save to share? This is something that's been going on for long enough and probably on all platforms? (At least I and several others I know of are on pc)
I'm currently building with TOOL and way too stressed to start a fresh save right now just to showcase this bug. 😞
Brixxia
2 years ago
Still having this issue as of today. Playing on PC, and it has happened both with and without any CC in the game.

ISSUE: Doors & Windows are glitching so that only the frame is visible, and the section that should be a wall cutout is filled by the wall. Picking up the door/window as if to move it automatically fixes the issue, as does selecting a different swatch, and it seems to occur in greater concentration near where you have recently been placing items on the lot.