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Prov31Simmer's avatar
Prov31Simmer
Seasoned Ace
1 month ago
Solved

Can we get a cancel order button if we mis-clicked the wrong dlc?

Just frustrated that I can't play and even open my game until this gets resolved. I thought I was buying Businesses and Hobbies, but the app said I purchased Lovestruck. I tried to contact EA help si...
  • EA_mplsnow's avatar
    1 month ago

    Hey Prov31Simmer​

    Happy belated birthday! Sorry to say, but we can't support refunds here on the forums as we lack the tools to do so. Live support would be the best resource in this case if the Refund Tool isn't displaying the DLC. It'd be best to contact them again once the transaction goes through to see what options are available. 

    Let us know how it goes, thanks! 

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