Marriage won't let you change name.
Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Most ...
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Been playing this iteration of the franchise since 2016, and there has never been a pop up to change the surname after a marriage. I have only ever played on PC. You can easily change it in the various ways you can go into CAS.
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