Please update about a Reaper Rewards extension/items...

Here is my feedback... there are over 60 pages on the reaper icon/no quest or plumbob bug thread of players losing their minds because EA is absolutely ignoring us.  Many of us are customers that buy every pack as soon as it releases and many of us are also holding off on the Life and Death pack until we hear something about the event being fixed or extended or the items just being given to everyone since hundreds of people are trying our hardest and not being able to do the event.

Personally I spent all of October checking the bug threads, X, Reddit, Discord, etc. and trying everything I could to make the event work... including deleting everything I had (sims and builds, all of my saves).  I was far from the only one.  Now we are watching other players enjoy the new pack in addition to finish the event.

All it would take for many of us to buy the pack and patiently wait for a fix for the event is the minimum amount of communication from EA.  Instead we are being ghosted by community managers and gurus are going radio silent.  Please just put out a statement letting us know that we won't miss out.  I'd say it's the least you could do, but you have been very enthusiastically demonstrating otherwise.

Please just let us know.  We missed the best spooky month of the best spooky event before the best spooky pack and you couldn't even talk to us.