Pop-up ad each time I open the game
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.107.112.1030
What expansions, game packs, and stuff packs do you have installed? Every expansion, game pack, and stuff pack except for Discover University, Horse Ranch, and Dream Home Decorator.
Steps: How can we find the bug ourselves? Click on the icon to open the Sims 4 game.
What happens when the bug occurs? A pop-up for Horse Ranch appears, 100% of the time, every single time I open the game.
What do you expect to see? I expect to only see pop-up messages when there's something new to share, or a sale is going on.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I first started noticing this during one of the sales earlier this year. It's been at least a few months.
I'm getting a pop-up advertisement for the Horse Ranch DLC each and every time I open the game. Which, because I'm making a mod and bugtesting it, is multiple times per day. If this is intentional it is extremely bad marketing on the part of whoever authorized it, because I'm now wanting to 100% avoid this pack out of sheer and utter spite after seeing this pop-up 400x times.
Hey all,
Thanks for flagging this one to us! This issue was raised to the team earlier today and it was discovered that these popups were appearing more frequently than we intended.
We've implemented a tuning change on our side now to limit their frequency going forward.