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sensvk10912's avatar
sensvk10912
5 years ago
Solved

A site that sells sims cc creators cc without permission.

[Removed by CM]

please look at this posting!

It is a site that distributes cc without permission from Sims cc producers.

Not only do they distribute them without permission, but they also sell them for money.

Custom content, which is distributed free of charge by Sims cc creators, is sold by third parties on that site for money!

The site binds many cc files together and sells them, allowing the buyer to download them.

The ccs on that site are from tsr to tumblr,wix,blog,and so on.
They are selling without permission.

The behavior of this site is a deception of countless sims cc creators.

They sell ccs without permission, which the cc creators put their efforts and efforts to make it.

I think this is against  EA rules https://tos.ea.com/legalapp/WEBTERMS/KR/PC/
EA, please take action.

gameplay issue

10 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @sensvk10912

    A 3rd party site profiting off 3rd party Sims content. I love the irony in that 🙂

    It's pretty poor form but I believe that CC creators who hide their download links behind monetised links like adfly, or only make their content available behind paywalls are pretty atrocious too. All this site is doing is adding another level of greed on top of the level that's already there.
  • CatSaar's avatar
    CatSaar
    5 years ago
    @EA_Darko Do these really get taken serious? I reported someone breaking tos on many levels recently and it took me 3 mails back and forth to finally get a rep who said they would send it to the terms of service team for review. It's very clear customer service is outsourced and relies very heavily on templates to answer. It gave me very little confidence in the process and it's very frustrating to deal with.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @CatSaar all reports are fully investigated, if you wish to report a user or website then you can use the link I shared above.

    And just so you are aware, EA has support offices all over the world.

    Darko

  • CatSaar's avatar
    CatSaar
    5 years ago
    @EA_Darko I already made a report. I'm just saying what my experience was, and as someone who trained customer care agents for a living I made sure all info and proof needed was in my initial report, but they were trying to give me the run around by answering with templates that weren't even about the issue I reported. Just saying.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @CatSaar once a report has been made our team will not provide any updates or further info in relation to the report.

    We can’t give you information about our investigation or what actions we take on another player’s account, due to privacy reasons.

    Darko 

  • CatSaar's avatar
    CatSaar
    5 years ago
    @EA_Darko yep that was clear once I finally got somebody to reply with the proper answer. I'm not asking for that. I'm just stating that reporting the issue can be tedious. Reporting a gamechanger is even worse, but that's another topic.
  • InfiniteVerve's avatar
    InfiniteVerve
    Seasoned Ace
    5 years ago
    @CatSaar You can, however, check the site/user reported and see if any action was taken (if the site is still up and still doing something then you know nothing was done). There isn't any privacy issues in telling someone that the site was removed- and it also gives the person (who reported) that proof (via being able to go and see if it was done).
  • CatSaar's avatar
    CatSaar
    5 years ago
    @InfiniteVerve yeah true, which is what I'm trying to do with my reports, but who knows how long it takes before the investigation is finished and action gets taken. It's definitely already more than a week and not everyone has the time to keep checking. Would be nicer to get an email that the team has finished their investigation, they don't even need to say what they did. Now (def with having to battle a customer service rep first to get the right answer) it feels like your case gets closed and whether it really gets sent to the TOS team is a mystery.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    I'm going to lock this thread as there is nothing further that we can add.

    Once a report has been made, our team will not be able to offer any updates. 


    I can assure you that all reports are fully investigated but it simply is not possible for our team to offer any updates.

    Darko 

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