@SoyokoAnis Windows is fully updated as are the drivers. Along with checking drivers for my router through my internet company as well. As of right now I have fully uninstalled again and am going to test with just the base game to see if the gallery will come up. The next try is going to be using an old computer I have to rule out if it's this computer set up(Which is more than capable of running the sims) or not.
FINALLY got it to work. I had to fully uninstall everything, then reset my windows account and reinstall everything from scratch. I don't know what was actually wrong but so far it's working.
Gallery still down 06/01/2021 in the UK. Have checked and tried everything advised but still no luck. Has anyone from EA made a comment on this or are they just not bothered as usual?
Kind regards James
