remove from family
So I have a bug. When I press shift and left click on random sims there is option called add to family. It's a normall sim none mods have been use to it. When I press shift and left click on sim I am missing the option called remove from family. And for some reason when I press shift and left click and when I press c to take a screenshot it dosen't shows all the options that shows up after when I click shift and left click on the mouseUnable to move furniture in Build/Buy after downloading from the gallery
For probably over a year (possibly longer), I’m having an issue where after downloading a few lots/households from the Gallery, I can no longer move furniture in Build/Buy mode. I’m unable to pick up or reposition objects. This happens in every save file, not just one. The only way I can temporarily fix it is by deleting the localthumbcache.package file and clearing the cache folders. However once I download more items from the Gallery, the issue happens again. I have repaired the game and the problem still returns. I do have mods and cc installed but they are all up to date and I just don't know how this keeps happening every single time. Has anyone experienced this before or know what could be causing it?Custom Content Creations
My custom Content families I created are all gone in my gallery even the homes I was going to revamp are gone. I need help as to getting them back please and thank you. I truly don't want to start over as a whole new game and create sims all over again. I don't mind adding but creating a whole community of sims household for it to be gone is a lot of work even some families that wasn't mine they were relatives are gone.Sims 4 Gallery won't load.
I've been having this problem for a while where I go to play the sims, and I load into the gallery and it freezes. I stopped playing after this happened last year, and just recently I wanted to check back in on it. Tried to play it again and it crashed like usual. I used mods and updated them. I've done a bunch of checks this past few days on fixes, like 50/50, removing all my mods and running it vanilla, repairing my files, creating a new file, checking any antivirus software, updating drivers, I even went as far as to delete my save and start a brand new one. However none of it has really worked. Eventually I got it working last night, playing with mods that I checked every few downloads. I created my sims and then got off for the day. Today when I got home from work, I checked back in and the gallery froze again. No warning, no "the game has crashed unexpectedly", just a endless white screen and a frozen sims game.Error with Gallery
Hi there! Ive recently started to get errors while trying to load anything in the Gallery. I can still load anything that's already saved to my library, but nothing directly from the Gallery. If I try to open something from the it, it just continues to load and I get a pop up that the object is corrupted. And after a while I get red X's where the pictures should be. Ive tried taking my tray folder out, but it still didnt work. I tried deleting a bunch of stuff from my Library, nothing. I removed my mods, still the same. I repaired my installed files twice and that didn't fix it either.Gallery Connection Troubleshooting/ Status: Online
This thread is to inform you of the current status of the gallery and also to give you some tips you can try if you can't access the gallery although it's supposed to be online. If you continue to have issues, please create a new thread. Index Current Status Where to check for Info on scheduled maintenance Troubleshooting Current Status The InGame Gallery is currently: Online The Website Gallery is currently: <unknown> ↑ Where to Check for Info for scheduled Maintenance With changes made, there are no more scheduled maintanances. ↑ Troubleshooting If you have issues despite the gallery being online, please try the following steps before posting. If there's a current known issue, there's nothing you need to do unless someone requests information (Please see Current Status). No amount of troubleshooting will make the game go online cause it's an issue on EA's side. I don't have the gallery at all. All I see is the library There are three reasons why you don't have access to the Gallery at all (no icon for it). In two cases there's nothing you can do about it. The Gallery doesn't work with those two versions. For the thread, check your options and adjust your settings. You're using the Legacy Edition of the game You have a child account You have online social features access disabled in your game options I can't connect to the Gallery There are several causes for this Firewall or Antivirus are blocking the connection. Make sure to allow access Origin/EA app and The Sims 4 through your security software (please consult the manual of your software on how to do that). There's an issue with your connection. If you can, try at a friends house or a public internet or through a phone hotspot if it also doesn't work through those (for troubleshooting) Try if it works with a mobile hotspot (for troubleshooting) There's a general issue with the gallery. Please see above for more info If you're running the game in any kind of compatibility mode, try removing that (for example Windows 8.1 when you have Windows 10) Delete your Sims Cache FIles Delete your Cache Files Try moving the Tray folder to the desktop. If you have a lot of items in there, it might cause issues. Try running CCleaner (please google for link, Windows only) Mac - Try the suggestions in the Origin/Mac connections issue post here Remove all your mods and test without Switch of VPN in your Antivirus Further Suggestions by SimQARobo See post below My Uploads aren't showing in the Gallery Sometimes it takes a moment for them to show up so please be patient. If you used Custom Content on your Sim/House, make sure to tick the include custom content on the left-hand side. All Gallery items show as Red X instead of a picture This issue is related to a Antivirus program blocking access to the user folder. Please use this thread if you need help on solving this: Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..) All failed I have no further suggestions at this point. Maybe contact support to see if they have other suggestions. When posting it's good to provide your Internet provider and country. Maybe there's a pattern ↑How to tell if I have installed mods or CC ?
I MOVED THIS THREAD HERE FROM MODS & CC'S SECTION AT luthienrising REQUEST =) Hi, I have some strange issues with the game noone else has ;p and one other person who had similar issues said it was caused by mods. I never used any, but then I though I play this game since 2014, might be I used to have some and I dont remember that 🙃 I couldnt find an answer anywhere on the Internets 🤷 So could someone please tell me how to check if I have any mods or CC's installed in my game ? =)