Gallery library not showing CC Builds
I've just reloaded my game on my laptop and I had saved all my builds (even the ones including CC) to my gallery library. However, when I tried to download them from the gallery, they're not showing up the builds even when I click the 'Include Custom Content' filter.[BY DESIGN] Filters for packs not working in the gallery
I know this sounds pretty pathetic but I only own the base game and Get to Work in TS4. When I go into the gallery I select only the packs I have in the Packs dropdown many on the left side of the screen. I search for items (usually lots) and it keeps showing me house lots that contain items from other packs with only a few that match my criteria. What can I do that I haven't already done that will make more compatible items show up in the gallery (in the community section? Thanks!Solvedfloating water across lot
Hello, I added a house to a 64x64 lot. it is perfect other than the floating water or green stuff floating. I cannot remove it in build mode, and my sims cannot walk through it. unless it is on the same level. It makes my workout room look ghastly. I've done a search on this, and they suggested moving the lot to a new lot. The house was placed backwards on the first lot, and the green stuff was in the front. I moved the house to a new lot, and the house is placed properly, but now the green stuff is in the back. If I delete and level the house and lot, only the green stuff stays. If I rotate the lot, it goes away, but when I lay the house again, it comes back. I can't rotate the house on the lot, for it takes up the whole lot. I am sure it can be removed someway but i just cant figure it out. Here are a couple pics of the problem. https://gyazo.com/b6fc2cfd309001f50d9605ec786e3a5aLibrary disappeared
Hello, I have a weird problem. Recently i was not playing for a while, like since october, and yesterday I went in to the game and wanted to play. When i looked into my in game library on the gallery, there were only 2 most recent ones households from 12 october, not any of my other houses or lots. When i looked into the Tray folder, the files are still there, its like 30mb and there are files even from 2023. Does anyone have any ideas how to fix it for them to show up? I've tried repairing the game, taken out the mods folder and nothing seems to work.Gallery Profanity Filter Feedback and How to Report Content
Hello all, Recently we shared a Tweet from @TheSimsDirect sharing the following: We are aware of & have seen the content circulating on Twitter regarding The Sims 4 Gallery uploads that are wholly unacceptable. In order to ensure we are enforcing the appropriate steps & consequences, please use the "Flag This " button on The Gallery to report these uploads. To better assist with keeping the Gallery appropriate for all users, we've taken the steps to explain exactly how to report content to us for review and if appropriate, removal from The Gallery. If you're using The Gallery in game, please see the steps here: If you're using The Gallery via web browser, please use these steps:9KViews28likes154CommentsWhere is: "My Download Folder"?
Hello all. I want to d/l this farmhouse. I click on the "Download this House" link, and it takes me to another page where I have to click on "ADD TO MY DOWNLOADS" So, I get all of that, but I have no idea where my Downloads Folder is, or how to get to it. Thanks for your help.SolvedGallery not uploading builds greater than 30x20 lots
hi, Every time i try to upload a build more than a 30x20, i have a error message (along the lines of) 'cannot perform this action, please try again later'. Also affects saving to my library. This as been happening now since the burglar update. i play with 1 mod - mccc, which is up-to-date, but happens with or without it installed.Gallery Connection Troubleshooting/ Status: Loading issues
The gallery is currently not loading any results, especially if you search by creator or sort by popular now Please use this thread: [CURRENT ISSUE] Gallery not loading results/lagging | EA Forums - 12973501 This thread is to inform you of the current status of the gallery and also to give you some tips you can try if you can't access the gallery although it's supposed to be online. If you continue to have issues, please create a new thread. Index Current Status Where to check for Info on scheduled maintenance Troubleshooting Current Status The InGame Gallery is currently: Issues The Website Gallery is currently: ??? ↑ Where to Check for Info for scheduled Maintenance With changes made, there are no more scheduled maintanances. ↑ Troubleshooting If you have issues despite the gallery being online, please try the following steps before posting. If there's a current known issue, there's nothing you need to do unless someone requests information (Please see Current Status). No amount of troubleshooting will make the game go online cause it's an issue on EA's side. I don't have the gallery at all. All I see is the library There are three reasons why you don't have access to the Gallery at all (no icon for it). In two cases there's nothing you can do about it. The Gallery doesn't work with those two versions. For the thread, check your options and adjust your settings. You're using the Legacy Edition of the game You have a child account You have online social features access disabled in your game options I can't connect to the Gallery There are several causes for this Firewall or Antivirus are blocking the connection. Make sure to allow access Origin/EA app and The Sims 4 through your security software (please consult the manual of your software on how to do that). There's an issue with your connection. If you can, try at a friends house or a public internet or through a phone hotspot if it also doesn't work through those (for troubleshooting) Try if it works with a mobile hotspot (for troubleshooting) There's a general issue with the gallery. Please see above for more info If you're running the game in any kind of compatibility mode, try removing that (for example Windows 8.1 when you have Windows 10) Delete your Sims Cache FIles Delete your Cache Files Try moving the Tray folder to the desktop. If you have a lot of items in there, it might cause issues. Try running CCleaner (please google for link, Windows only) Mac - Try the suggestions in the Origin/Mac connections issue post here Remove all your mods and test without Switch of VPN in your Antivirus Further Suggestions by SimQARobo See post below My Uploads aren't showing in the Gallery Sometimes it takes a moment for them to show up so please be patient. If you used Custom Content on your Sim/House, make sure to tick the include custom content on the left-hand side. All Gallery items show as Red X instead of a picture This issue is related to a Antivirus program blocking access to the user folder. Please use this thread if you need help on solving this: Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..) All failed I have no further suggestions at this point. Maybe contact support to see if they have other suggestions. When posting it's good to provide your Internet provider and country. Maybe there's a pattern ↑Gallery Mulitply?
for the past week, I have been having issues with the Gallery because everytime I open my profile to see the builds I have uploaded, it's there 3 or 4 times and I've only uploaded it once, but also when I am building a house or room's that when I go save it, it says that I have used Custom Content, but I haven't used any sort of CC on the build, I do use CC but everyhting is up to date, and for me to even upload the stuff I have to save my game disable mods and close the game, reopen it and then upload thing's that way, before then I have to re enable my mods and then restarting the game.