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crinrict's avatar
crinrict
Hero+
5 years ago

[ARCHIVED] Gallery Connection Troubleshooting/ Status: Online

This thread is to inform you of the current status of the gallery and also to give you some tips you can try if you can't access the gallery although it's supposed to be online. If you can't solve...
the gallery
Orthodoxlily's avatar
Orthodoxlily
5 years ago
@Lizaster523 If you tried everything else and are still having issues this is what I did to fix mine: Start up Sims 4, go to Game Options. From there navigate to the Other tab. Uncheck the box that says Online Feature Access and then click Apply Changes (if you don't click apply changes it wont work). Then check the same box again and Apply changes again. It kind of seems to restart the online access. Mine immediately auto reconnected and to my excitement that fixed it.
Sparrowstorm's avatar
Sparrowstorm
5 years ago
@Orthodoxlily That did not work for me. The problem where it permanently "spins" and tries to connect until it times out still persists even trying that.

Have also tried flushing DNS, clearing cache, reinstalling The Sims 4 through both Origin and Steam, reinstalling Origin entirely, and pretty much every other connection troubleshooting I've found in the forums or Reddit.

It's funny that this happens the exact week I decide to play some The Sims 4 after almost 1 year without playing it.

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