@SoyokoAnis Windows is fully updated as are the drivers. Along with checking drivers for my router through my internet company as well. As of right now I have fully uninstalled again and am going to test with just the base game to see if the gallery will come up. The next try is going to be using an old computer I have to rule out if it's this computer set up(Which is more than capable of running the sims) or not.
My gallery hasn't been able to connect for about two months now. I've tried everything that I've seen on foruns and on the internet at this point:
- Repairing Sims 4
- Flush DNS
- Restarting router
- Offline Origin
- Reinstalling Origin
- Moved all my mods off my EA folder
- Add sims 4 to the exclusions of my anti-virus
And it still doesn't connect, I read that if my issue persists I should post here so here I am! Please, I need some help.
Also merged your post with the main thread.
All out of suggestions but maybe someone else finds one that helps everyone. First post is really all I have.
Same here. I've had problems for weeks now, I just can't connect. I tried everything above but nothing helped. Getting really pissed... I mean... I paid for the content, you know?
@HeyThereMilly Contact support. Maybe if enough people contact them they see that something is off.
Connection issues have so many causes though that it's really difficult
What country are you in ?
Okay I will, I hope they do something about that soon ☹️
I'm from germany.
