Forum Discussion

Hero+

5 years ago

[ARCHIVED] Gallery Connection Troubleshooting/ Status: Online

This thread is to inform you of the current status of the gallery and also to give you some tips you can try if you can't access the gallery although it's supposed to be online. If you can't solve...

the gallery

crinrict

Hero+

5 years ago

@DisLesbian Were you able to ping the site ? Did you get a positive or negative result on that ?

When you tried a mobile/other connection, did that also not work ?

DisLesbian

5 years ago

Ping's more than fine and changing the connection to another one doesn't work either.

crinrict
Hero+
5 years ago
@DisLesbian May i ask which country you're in ? I don't really have any more suggestions but all info can help EA figure out why it's just not working for some people
- DisLesbian
  5 years ago
  Spain. All should be fine in here and it is, because as I pointed out friends of mine are able to connect to it.
  - wallisdj
    New Adventurer
    5 years ago
    There was mention earlier regarding the anti-virus provider. I know I brought it up a long time ago. I have Avast on Win 10 and Alvira on Win 8. I will be eliminating Avast on my computer soon and stick with Alvira. Avast disconnects 95% of the time, Alvira virtually 0%. And I have done all the opening up of ports as recommended and the firewall recommendations, etc.