Forum Discussion

Hero+

5 years ago

[ARCHIVED] Gallery Connection Troubleshooting/ Status: Online

This thread is to inform you of the current status of the gallery and also to give you some tips you can try if you can't access the gallery although it's supposed to be online. If you can't solve...

the gallery

ClopezA23

4 years ago

@stjmk Yes, multiple times, before i uninstalled the game, and after a re installed it too

stjmk

4 years ago

@ClopezA23 Have you tried moving the TS4 folder out of the EA folder, which will force the game to create a new one?

You probably want to back up your old saves beforehand just in case.

ClopezA23
4 years ago
@stjmk yep, still same thing, can't connect to the gallery
crinrict
Hero+
4 years ago
@ClopezA23 Merged your post with the master thread.

Please try all the suggestion in the first page.
ClopezA23
4 years ago
@crinrict i've tried every single step from page 1, and even the steps from the other links in the other pages, still can't connect to in ternet in the game, origin is online, the pc is online, the game still ask me to connect
ClopezA23
4 years ago
this is what appears now
SimQARobo
EA Staff
4 years ago
Hello @ClopezA23

I sent you a private message to troubleshoot this further.