The option to play the Sims archives does not show up for any sim with any computer. The option to research shards of time is blocked by "this sim is locked from using this computer" for all Sims on all computers. I've repaired the game tried different Sims from the same house, the same save and a whole new save.
Edit By Crinrict: Adjusted Title to better reflect the issue
It may be caused by a mod. Try removing your mods and see if the issues remain. With the play the Sims achieves task, you first need to click on play game, and then play the Sims archives.
I did take out all of my mods. The option for Sims archives does not populate under the play game option.
Are you playing in an apartment ? That seems to give all kind of issues. If you do, try going to the library and try the computer there.
Not an apartment and I've tried at the house and library
Community ManagerHeya GrvyardGorgeous
Can you try deleting the accountDataDB.package file located in C:\Users\<USERNAME>\Documents\Electronic Arts\The Sims 4 please and let me know if that helps
Thank you! This was my issue. I went to the library and it worked. I had another issue trying to get the thief's letter later; had to put a regular mailbox in the apartment lot, leave, come back, and then I could get the letter. What a pain!
