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jodum3's avatar
6 years ago

Bookshelf & other item issues

Hi all, 

I've just started playing with a household made by 2 people (young adults) and I've got a couple of issues: 

  1. Sims can't use the bookshelf - no matter which bookshelf I choose or where I place it, I can't click on it to see any options to read a book. 
  2. When clicking on the computer, I've got only 2 options - to play games or browse web. 
  3. Sims unable to use the bar.

Let me know if anyone went through these issues and solved them? 

Thanks! 

4 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    6 years ago

    @jodum3 

    Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game.

    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

  • @jodum3 

    Answers to the questions by @Rachelharris31  and @Psychotps  will certainly be helpful.
    Let me add mine and ask if you have mods or cc (custom content) of any kind.

    Here is what I recommend. {PC/Mac}
    Go to Documents\Electronic Arts\The Sims 4

    Rename The Sims 4 to The Sims 4.old to preserve your saves, tray, screenshots and mods folders/files.
    Run Repair from Origin as described in the troubleshooting guide.

    Start the game without adding anything back as a test.
    The game will automatically create fresh versions of all the folders/files.

    If all is well in your test save you can copy paste your original saves (from The Sims 4.old folder) into the newly created folder.

    If the game works correctly you will need to test your mods /custom content (CC) to see which they are causing the problem.
    When adding/testing/deleting mods and/or cc it is important to delete the localthumbcache.package and any other cache files.
    Using the 50/50 method is suggested to speed up the process.


    Sources:
    Troubleshooting tips
    https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199

    [PLEASE READ] Usage of Mods and Custom Content
    https://answers.ea.com/t5/Bug-Reports/PLEASE-READ-Usage-of-Mods-and-Custom-Content/m-p/3936231#M123557