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svihulka's avatar
svihulka
New Rookie
2 years ago

Cannot access Mt. Komorebi after 05/28/2024 update

Hello,

just after the update, I cannot access Mt. Komorebi (any lot there). The screen freezes at infinite loading. Yesterday, it worked normally. I do not use any mods. If I create a new save, it works. But I do not want to lose my progress, naturally. Any advice on how to fix this? Thank you very much!

gameplay issue

15 Replies

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  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @svihulka I really don't know but since you have triangles in the neighborhood as well, I do think it's connected.

    I have no idea what's going on with it and if games will become playable again or not.
  • svihulka's avatar
    svihulka
    New Rookie
    2 years ago

    OK. Thanks a lot for your time, anyways. I'll wait for another update and try to play a new save in the meantime. We'll see...

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @svihulka Bit much going on currently so I probably won't find the time to look into your save further so I can't say sure it's the same issue but the orange triangles don't bode well.
  • svihulka's avatar
    svihulka
    New Rookie
    2 years ago

    Well, I managed to save cca 90% of my families and buildings in the gallery and transform them to a new save. Even though my currently played family completely lost their inventary, relationships, clubs, shop rewards etc., it is still better than nothing and I can continue playing with my family and enjoy the game again. Advice for the future: save every created house in the gallery 🙂

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