Eco lifestyle not functional
I bought an off grid Eco Lifestyle expansion pack a few years ago. I have everything set up. I've got over 20 solar panels, 8 water catchment systems, a recycler, 2 dumpsters, numerous plants, trees, fruits etc. But it keeps showing my eco footprint as neutral. I never have power off grid. I just thought all this time I was doing something wrong until a friend told me that it sounded like a glitch. So now that I've investigated, it's not recognizing my lot as an off grid lot. I have geo thermal, natural well and eco lot selected as traits and it's a residential lot. Oddly enough my inventory shows off grid products & characteristic features (part of the pack). So why is it acknowledging it on one end but not the other? I've contacted tech support and they've put a ticket in but advised I post this to see if anyone else is experiencing this.
Oh, and I tried troubleshooting by saving the layout, bulldozing the lot and then re-adding the layout back in. It's still not recognizing it as off-grid despite everything else being present. I'm on Xbox series X.