Floor issue on top of customised stairs
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 4
What expansions, game packs, and stuff packs do you have installed? Jungle Adventure Journey to Batuu Luxuary Party Romantic Garden Backyard My First Pet Desert Luxe
Steps: How can we find the bug ourselves? I have created a customised stair (double width, just one angle) and placed it between the basement and the ground floor, leading outside the main house, right next to the main entrance. I have the moveobjects cheat on.
What happens when the bug occurs? As long as the stair is straight, everything works fine. When I make the angle, the building tool is still green but there are tiles missing on the ground floor (very annoying as it's in the entrance hall and the bathroom...)
What do you expect to see? I do not expect holes in the upper floor
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
My house have a basement. I created an angled stairs to get down to the basement. As long as the stair was straight, there was no problem. But when I make a 90° angle, it removes some tiles from the upper floor. And what is even worse, if I try to make any change to the upper floor, like add a wall anywhere else in the house, it just removes the stair even if it's not above it.
Here are some pictures to make it clear:
@ceaufy Hello again! I've done quite a bit of arranging and rearranging but just could not get stairs to work within the current configuration of the building; just as you originally reported. I again believe that part of the problem is linked to an issue with the foundations, as well as walls getting in the way of the headroom. During my testing, I tried adding a platform to make a turned staircase and the game generated a bit of terrain on the ground floor above the platform so my test sim got a routing failure and wouldn't use the stairs. I tried deleting that floor and made a discovery that I think explains part of the issue.
There you can see how the game detects ground under the rooms even when the floor is deleted and the foundations are still there as well. This is probably the main issue for the stairs being deleted when walls are moved. I think it connects them for some reason. Unfortunately, I think that means you'll need to rethink the layout for this lot.
I came up with an idea for keeping a turned staircase without completely abandoning your original design. Click the spoiler if you're interested.
SpoilerBasically, I created a platform staircase and bumped out out the entry way, ground floor bathroom and the basement stairwell one tile toward the street. This will add enough room for your sims to access the basement. Make sure moveobjects is on so you don't lose any objects placed with it.
-Start with bumping out the basement stairwell one tile toward the front
-Add a platform in that corner, raise it up two clicks and extend it one tile toward the front
-Add stairs at the top and the bottom (I just copied the ground floor stairs for this). Make sure the green boxes are on top of the platform.
-Go to ground level, move the entry stairs to the side, then bump out the entry and bathroom one tile. After that, move the stairs back to the front.
For my final touches, I added a small room in front of the entry for a landing. Then I replaced the walls of the landing with fencing for a rail and placed the stairs on top of that. I added a half-hipped roof over the entry door.
Since the bathroom is bigger, I added a shower.
For the basement platform staircase, I added a dark wood to the platform.
Hope this helps!
