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Rjmontez's avatar
Rjmontez
Seasoned Rookie
23 hours ago

For Rent EP15

BugFor Rent Pack (EP15) causing get_plex_tile_count SystemError —lots invisible across ALL worlds and saves

I have been experiencing a critical bug caused by the For Rent pack (EP15) since early April 2026. The bug affects every save including brand new games.

What's happening:

• All lots across every world appear invisible or blank/flat from the world map

• Game gets stuck on loading screen

• Every single session generates a SystemError: get_plex_tile_count returned NULL without setting an error from business_service.py and rental_unit_manager.py

• BetterExceptions confirms 0% mod involvement — no broken mods, no invalid CC

• Happens in brand new saves with zero mods installed

• Game version: 1.123.66.1030

What I have tried:

• Clearing all cache files repeatedly

• Repairing the game through the EA app

• Removing all mods and CC

• Editing the save file directly to remove corrupted RentalUnitManager entries

• Restoring older save backups

• Starting brand new saves

Nothing fixes it permanently. The only workaround is disabling EP15 entirely using -disablepacks:EP15. This is an EA bug that has been reported since 2023 and still has not been fixed. Please escalate this.

 

corrupted save

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 hours ago

    Rjmontez​  Please provide the full lastexception, not just the BE interpretation.  In case you don't already know, the LEs are in Documents > Electronic Arts > The Sims 4.  It would be best to remove the entire Mods folder, generate a new LE, and provide that; you don't need to save your progress.

    You can open the file with Notepad, copy its text, and paste it into a reply here.

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