Forum Discussion

Stavrikat's avatar
2 years ago
Solved

For Rent preorder payment issues

Hey, I know this is probably an old thread but I am having issues with the "for rent" order and I cannot reach a phone or chat advisor. I cannot even open a new case as I only get recommendations for...
  • EA_Solaire's avatar
    2 years ago

    Hey there @Stavrikat,

    For billing issues with your preorder, you'll want to get in contact with the live support team so they can review the transaction details a bit further with your preorder and see what's going on- here on the forums, we aren't able to access your specific account information to investigate into this.

    Please contact live support from the help site here so they can take a look.